NourishPHX
Position Summary
The Program Director is responsible for the development, direction, implementation, and achievement of goals for programs listed above. The Program Director assesses Program needs, designs Programs, measures, and evaluates their effectiveness, and measures their impact. The Program Director is responsible for leading and coaching staff to effectively meet the mission, vision, and objectives of the organization as well as the programs. The Program Director is a member of the Executive Team.
Mission NourishPHX (fka ICM Food & Clothing Bank) is the trusted community hub serving vulnerable individuals and families by offering resources to satisfy immediate needs and provide pathways to self-sufficiency. The organization provides food, clothing, hygiene, seasonal programming, job assistance and referral resources to working‑poor families, seniors and individuals in the Central/South Phoenix area.
History NourishPHX has been a charitable organization since 1983. Initially founded by an inter‑faith coalition in the 70’s, NourishPHX continues to work with the faith community and the same founders today. We have a small staff of eight people and volunteers continue to support the operations of the organization. For more information, visit www.nourishphx.org.
Send resume to beth@nourishphx.org. First review on 12/19.
Leadership Responsibilities
Participates in the Executive Team and serves as a leader in the organization
Represents the program team and reports on programmatic progress, successes, and challenges finding solutions to those challenges
Contributes to the development of organizational long‑ and short‑term goals and establishes strategies for successful implementation of those plans and achievement of those goals
Communicates effectively with Development Director on program needs
Collaborates with the Executive Director to establish strategic partnerships and communicate to the Board of Directors
Establish program budgets and work within those budgets
Professionally represents the organization in the community
Keeps stakeholders informed with detailed and accurate reports and presentations
Program Responsibilities
Leads, oversees, and supports all of the programs of the organization, including Emergency Services (food pantry/clothing closet/hygiene), SNAP Outreach and SNAP to Work programs
Creates and organizes classroom programming, including working with volunteer teachers and external partners
Develops, implements, monitors, revises, and evaluates the program processes and outcomes, including conducting an annual survey to NourishPHX customers regarding their needs
Maintains files, records and ensures that reports are remitted in a timely manner to grantors that fund the programs
Routinely monitors and evaluates program effectiveness
Run reports and analyze data to measure program effectiveness according to program goals (outputs and outcomes)
Identify weaknesses and opportunities for improvement
Enhances efficiency and productivity of procedures and people
Work with donors as well as the Volunteer Coordinator & Director of Operations (Food Pantry) to organize in‑kind donations through food/clothing drives and seasonal programs, such as the Holiday Toy Drive and Back‑to‑School Drive
Staff Management Responsibilities
Supervises program staff & helps train and monitor volunteers. Continuously evaluates efficiency of programmatic systems, procedures, and staff and makes improvements as needed
Establishes relationships with external partners to provide additional services to clients at our facility. We currently work with more than 40 partner agencies to provide services and/or outreach in our lobby, classrooms, or outside our facility in the areas of health/wellness, financial education, nutrition education, etc.
Provides community outreach and marketing to promote programs and classes via social media, website, flyers, monthly calendars, etc.
Coordinates with Volunteer Coordinator to utilize skilled volunteers to teach classes
Implements a system for setting goals and objectives with staff and monitoring the accomplishment of these goals throughout the year, evaluates staff annually
Maintains a climate of inclusion, accountability, and respect
Other Duties and Responsibilities
Promotes the mission, vision and values of the organization
Organize agency events, including fundraisers, community events, and client celebrations
Demonstrates ability to work independently and within a team, seeking guidance as appropriate
Jump in to assist Executive Director & team and learn all aspects of the organization
Complies with all organizational policies and procedures
On occasion, joins Development Director and Volunteer Coordinator in meetings with grant makers, donors, volunteers, or other stakeholders in the community
Other duties as assigned
Requirements Ideal Candidate Will:
Hold a bachelor’s degree or higher, with 5 years of professional experience
2+ years of experience working with populations experiencing poverty and/or food insecurity
Proven experience designing, implementing, measuring, and evaluating nonprofit programmatic services
Bilingual English/Spanish a plus
Proficiency in Microsoft Office Suite applications, the internet & social media
Database management experience preferred
Be highly detail‑oriented and self‑managed
Work well in a small team environment, helping other staff members when needed
Demonstrate strong, effective leadership skills and excellent communication skills (both interpersonal and in writing)
Passion for working in human services and in the nonprofit sector
#J-18808-Ljbffr
Mission NourishPHX (fka ICM Food & Clothing Bank) is the trusted community hub serving vulnerable individuals and families by offering resources to satisfy immediate needs and provide pathways to self-sufficiency. The organization provides food, clothing, hygiene, seasonal programming, job assistance and referral resources to working‑poor families, seniors and individuals in the Central/South Phoenix area.
History NourishPHX has been a charitable organization since 1983. Initially founded by an inter‑faith coalition in the 70’s, NourishPHX continues to work with the faith community and the same founders today. We have a small staff of eight people and volunteers continue to support the operations of the organization. For more information, visit www.nourishphx.org.
Send resume to beth@nourishphx.org. First review on 12/19.
Leadership Responsibilities
Participates in the Executive Team and serves as a leader in the organization
Represents the program team and reports on programmatic progress, successes, and challenges finding solutions to those challenges
Contributes to the development of organizational long‑ and short‑term goals and establishes strategies for successful implementation of those plans and achievement of those goals
Communicates effectively with Development Director on program needs
Collaborates with the Executive Director to establish strategic partnerships and communicate to the Board of Directors
Establish program budgets and work within those budgets
Professionally represents the organization in the community
Keeps stakeholders informed with detailed and accurate reports and presentations
Program Responsibilities
Leads, oversees, and supports all of the programs of the organization, including Emergency Services (food pantry/clothing closet/hygiene), SNAP Outreach and SNAP to Work programs
Creates and organizes classroom programming, including working with volunteer teachers and external partners
Develops, implements, monitors, revises, and evaluates the program processes and outcomes, including conducting an annual survey to NourishPHX customers regarding their needs
Maintains files, records and ensures that reports are remitted in a timely manner to grantors that fund the programs
Routinely monitors and evaluates program effectiveness
Run reports and analyze data to measure program effectiveness according to program goals (outputs and outcomes)
Identify weaknesses and opportunities for improvement
Enhances efficiency and productivity of procedures and people
Work with donors as well as the Volunteer Coordinator & Director of Operations (Food Pantry) to organize in‑kind donations through food/clothing drives and seasonal programs, such as the Holiday Toy Drive and Back‑to‑School Drive
Staff Management Responsibilities
Supervises program staff & helps train and monitor volunteers. Continuously evaluates efficiency of programmatic systems, procedures, and staff and makes improvements as needed
Establishes relationships with external partners to provide additional services to clients at our facility. We currently work with more than 40 partner agencies to provide services and/or outreach in our lobby, classrooms, or outside our facility in the areas of health/wellness, financial education, nutrition education, etc.
Provides community outreach and marketing to promote programs and classes via social media, website, flyers, monthly calendars, etc.
Coordinates with Volunteer Coordinator to utilize skilled volunteers to teach classes
Implements a system for setting goals and objectives with staff and monitoring the accomplishment of these goals throughout the year, evaluates staff annually
Maintains a climate of inclusion, accountability, and respect
Other Duties and Responsibilities
Promotes the mission, vision and values of the organization
Organize agency events, including fundraisers, community events, and client celebrations
Demonstrates ability to work independently and within a team, seeking guidance as appropriate
Jump in to assist Executive Director & team and learn all aspects of the organization
Complies with all organizational policies and procedures
On occasion, joins Development Director and Volunteer Coordinator in meetings with grant makers, donors, volunteers, or other stakeholders in the community
Other duties as assigned
Requirements Ideal Candidate Will:
Hold a bachelor’s degree or higher, with 5 years of professional experience
2+ years of experience working with populations experiencing poverty and/or food insecurity
Proven experience designing, implementing, measuring, and evaluating nonprofit programmatic services
Bilingual English/Spanish a plus
Proficiency in Microsoft Office Suite applications, the internet & social media
Database management experience preferred
Be highly detail‑oriented and self‑managed
Work well in a small team environment, helping other staff members when needed
Demonstrate strong, effective leadership skills and excellent communication skills (both interpersonal and in writing)
Passion for working in human services and in the nonprofit sector
#J-18808-Ljbffr