MSD
Senior Director, Global Operations Planning (Onsite)
MSD, West Point, Pennsylvania, us, 19486
Senior Director, Global Operations Planning (Onsite)
3 days ago Be among the first 25 applicants
Job Description
The Global Clinical Supply (GCS) organization within our Research & Development Division manages the end-to-end clinical supply chain for the Company's portfolio (300+ Phase I-IV Clinical Trials, 200+ Investigator Initiated Studies and 200+ External Collaborations). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.
The Senior Director, Global Operations Planning is a strategic multi-team leader responsible for the end-to-end coordination of packaging and labelling activities - both at internal network sites and with external partners for all clinical trials. This role is a core member of the GCS Clinical Supply Operations Leadership Team, the GCS Extended Leadership Team, and key governance committees, and is accountable for long-term operational strategy, day-to-day execution and business continuity to ensure reliable supply delivery.
The ideal candidate should have a passion for operational excellence, as well as an established track record in leading supply chain organizations, continuous improvement of processes/systems and talent development. The incumbent will need to have strong strategic and leadership skills to manage and solve problems for the diverse and fluid requirements of our complex clinical supply chain.
Key Immediate Needs and Opportunities for the Role
Integrating teams across Rahway, WAG, and West Point implementing a new operating model and ways of working.
Strengthening talent development and technical expertise, enhancing leadership impact, and cultivating an inclusive, innovative-focused culture.
Proactively identifying operational risks and implementing data-driven mitigation strategies to ensure strong operational performance.
Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness/flexibility to project-specific needs.
Primary Activities (including but not limited to)
Provide strategic leadership by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Lead creative, proactive problem-solving ensuring clear, concise escalation of issues when required.
Attract, develop, and retain diverse talent at all levels through coaching, mentoring, and targeted development.
Build and strengthen collaborative relationships with governance bodies, internal partners, and external suppliers to enable aligned decision‑making and execution.
Experience and Skills
BS / MS / PhD in a scientific, business, or related discipline required.
Minimum of 10+ years’ experience in supply chain management or operations management within the pharmaceutical industry.
Deep knowledge of Supply Chain Management and Good Manufacturing Practices (GMP), with strong interpersonal and stakeholder‑management skills.
Proven leadership experience influencing and motivating multidisciplinary, cross‑functional teams.
Excellence analytical and problem‑solving skills with a data‑driven approach to decision making.
Ability to work in a fast‑paced environment, manage competing priorities, and adapt to changing business needs.
Demonstrated experience developing strategic plans and driving cross‑functional process and change initiatives through implementation.
Practical experience with Operational Excellence methodologies (e.g., Six Sigma, Lean) and related tools preferred.
Required Skills
Accountability
Business Continuity
Clinical Supply Chain Management
Clinical Trial Protocols
Clinical Trials
Clinical Trials Logistics
Cross‑Cultural Awareness
Customer‑Focused
Dispatching
Driving Continuous Improvement
Fast‑Paced Environments
Inventory Control Management
Key Performance Indicators (KPI)
Master Batch Records
Mentorship
Motivating Teams
Operational Excellence
Operations Management
Pharmaceutical Management
Prioritization
Production Planning
Professional Integrity
Results‑Oriented
Scheduling
Preferred Skills Current Employees apply HERE
Current Contingent Workers apply HERE
Location Requirements United States and Puerto Rico Residents Only
We are committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process, please click here.
Equal Opportunity Employment As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. Visit EEOC Know Your Rights for more information.
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid model consisting of three total days on‑site per week, Monday to Thursday, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the company has determined the job requirements cannot be reasonably met working remotely.
Salary Range $153,800.00 - $242,200.00
The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
Benefits We offer a comprehensive package of benefits, including medical, dental, vision, healthcare, and other insurance benefits, retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Application You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Search Firm Representatives Merck & Co., Inc., Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Additional Employment Details
Employee Status: Regular
Relocation: No relocation
Visa Sponsorship: No
Travel Requirements: 10%
Flexible Work Arrangements: Not Applicable
Shift: 1st - Day
Valid Driving License: No
Hazardous Material(s): n/a
Job Posting End Date: 12/23/2025
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Job Description
The Global Clinical Supply (GCS) organization within our Research & Development Division manages the end-to-end clinical supply chain for the Company's portfolio (300+ Phase I-IV Clinical Trials, 200+ Investigator Initiated Studies and 200+ External Collaborations). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.
The Senior Director, Global Operations Planning is a strategic multi-team leader responsible for the end-to-end coordination of packaging and labelling activities - both at internal network sites and with external partners for all clinical trials. This role is a core member of the GCS Clinical Supply Operations Leadership Team, the GCS Extended Leadership Team, and key governance committees, and is accountable for long-term operational strategy, day-to-day execution and business continuity to ensure reliable supply delivery.
The ideal candidate should have a passion for operational excellence, as well as an established track record in leading supply chain organizations, continuous improvement of processes/systems and talent development. The incumbent will need to have strong strategic and leadership skills to manage and solve problems for the diverse and fluid requirements of our complex clinical supply chain.
Key Immediate Needs and Opportunities for the Role
Integrating teams across Rahway, WAG, and West Point implementing a new operating model and ways of working.
Strengthening talent development and technical expertise, enhancing leadership impact, and cultivating an inclusive, innovative-focused culture.
Proactively identifying operational risks and implementing data-driven mitigation strategies to ensure strong operational performance.
Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness/flexibility to project-specific needs.
Primary Activities (including but not limited to)
Provide strategic leadership by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Lead creative, proactive problem-solving ensuring clear, concise escalation of issues when required.
Attract, develop, and retain diverse talent at all levels through coaching, mentoring, and targeted development.
Build and strengthen collaborative relationships with governance bodies, internal partners, and external suppliers to enable aligned decision‑making and execution.
Experience and Skills
BS / MS / PhD in a scientific, business, or related discipline required.
Minimum of 10+ years’ experience in supply chain management or operations management within the pharmaceutical industry.
Deep knowledge of Supply Chain Management and Good Manufacturing Practices (GMP), with strong interpersonal and stakeholder‑management skills.
Proven leadership experience influencing and motivating multidisciplinary, cross‑functional teams.
Excellence analytical and problem‑solving skills with a data‑driven approach to decision making.
Ability to work in a fast‑paced environment, manage competing priorities, and adapt to changing business needs.
Demonstrated experience developing strategic plans and driving cross‑functional process and change initiatives through implementation.
Practical experience with Operational Excellence methodologies (e.g., Six Sigma, Lean) and related tools preferred.
Required Skills
Accountability
Business Continuity
Clinical Supply Chain Management
Clinical Trial Protocols
Clinical Trials
Clinical Trials Logistics
Cross‑Cultural Awareness
Customer‑Focused
Dispatching
Driving Continuous Improvement
Fast‑Paced Environments
Inventory Control Management
Key Performance Indicators (KPI)
Master Batch Records
Mentorship
Motivating Teams
Operational Excellence
Operations Management
Pharmaceutical Management
Prioritization
Production Planning
Professional Integrity
Results‑Oriented
Scheduling
Preferred Skills Current Employees apply HERE
Current Contingent Workers apply HERE
Location Requirements United States and Puerto Rico Residents Only
We are committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process, please click here.
Equal Opportunity Employment As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. Visit EEOC Know Your Rights for more information.
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid model consisting of three total days on‑site per week, Monday to Thursday, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the company has determined the job requirements cannot be reasonably met working remotely.
Salary Range $153,800.00 - $242,200.00
The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
Benefits We offer a comprehensive package of benefits, including medical, dental, vision, healthcare, and other insurance benefits, retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Application You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Search Firm Representatives Merck & Co., Inc., Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Additional Employment Details
Employee Status: Regular
Relocation: No relocation
Visa Sponsorship: No
Travel Requirements: 10%
Flexible Work Arrangements: Not Applicable
Shift: 1st - Day
Valid Driving License: No
Hazardous Material(s): n/a
Job Posting End Date: 12/23/2025
#J-18808-Ljbffr