Merck
Senior Director, Global Label Operations (Onsite)
Location: West Point, PA | Salary Range: $153,800.00 - $242,200.00 | Employment Type: Full‑time | Seniority Level: Director
Job Description The Global Clinical Supply (GCS) organization within our Research & Development Division manages the end‑to‑end clinical supply chain for the company's portfolio. The Senior Director, Global Label Operations, is a strategic multi‑team leader responsible for translating, designing, and producing clinical labeling activities to support production at internal network sites and external partners for all clinical trials.
This role is a core member of the GCS Clinical Supply Operations Leadership Team, the GCS Extended Leadership Team, and key governance committees, and is accountable for long‑term operational strategy, day‑to‑day execution, and business continuity to ensure reliable supply delivery.
Key immediate needs and opportunities for the role include:
Integrating teams across Rahway, WAG, and West Point implementing a new operating model and ways of working.
Strengthening talent development and technical expertise, enhancing leadership impact, and cultivating an inclusive, innovative‑focused culture.
Proactively identifying operational risks and implementing data‑driven mitigation strategies to ensure strong operational performance.
Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness and flexibility to project‑specific needs.
Primary Activities
Provide strategic leadership by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Lead creative, proactive problem‑solving ensuring clear, concise escalation of issues when required.
Attract, develop, and retain diverse talent at all levels through coaching, mentoring, and targeted development.
Build and strengthen collaborative relationships with governance bodies, internal partners, and external suppliers to enable aligned decision‑making and execution.
Experience and Skills
BS / MS / PhD in a scientific, business, or related discipline required.
Minimum of 10+ years’ experience in supply chain management or operations management within the pharmaceutical industry.
Deep knowledge of Supply Chain Management and Good Manufacturing Practices (GMP).
Proven leadership experience influencing and motivating multidisciplinary, cross‑functional teams.
Excellent analytical and problem‑solving skills with a data‑driven approach to decision making.
Ability to work in a fast‑paced environment, manage competing priorities, and adapt to changing business needs.
Demonstrated experience developing strategic plans and driving cross‑functional process and change initiatives through implementation.
Practical experience with Operational Excellence methodologies (e.g. Six Sigma, Lean) and related tools preferred.
ESG & EEO Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit the EEOC sites.
We are proud to be a company that embraces the value of bringing together talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Hybrid Work Model (U.S.) Effective September 5 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday‑Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This Hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote.”
Note: This position requires 10% travel.
Requisition ID: R376423
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Job Description The Global Clinical Supply (GCS) organization within our Research & Development Division manages the end‑to‑end clinical supply chain for the company's portfolio. The Senior Director, Global Label Operations, is a strategic multi‑team leader responsible for translating, designing, and producing clinical labeling activities to support production at internal network sites and external partners for all clinical trials.
This role is a core member of the GCS Clinical Supply Operations Leadership Team, the GCS Extended Leadership Team, and key governance committees, and is accountable for long‑term operational strategy, day‑to‑day execution, and business continuity to ensure reliable supply delivery.
Key immediate needs and opportunities for the role include:
Integrating teams across Rahway, WAG, and West Point implementing a new operating model and ways of working.
Strengthening talent development and technical expertise, enhancing leadership impact, and cultivating an inclusive, innovative‑focused culture.
Proactively identifying operational risks and implementing data‑driven mitigation strategies to ensure strong operational performance.
Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness and flexibility to project‑specific needs.
Primary Activities
Provide strategic leadership by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Lead creative, proactive problem‑solving ensuring clear, concise escalation of issues when required.
Attract, develop, and retain diverse talent at all levels through coaching, mentoring, and targeted development.
Build and strengthen collaborative relationships with governance bodies, internal partners, and external suppliers to enable aligned decision‑making and execution.
Experience and Skills
BS / MS / PhD in a scientific, business, or related discipline required.
Minimum of 10+ years’ experience in supply chain management or operations management within the pharmaceutical industry.
Deep knowledge of Supply Chain Management and Good Manufacturing Practices (GMP).
Proven leadership experience influencing and motivating multidisciplinary, cross‑functional teams.
Excellent analytical and problem‑solving skills with a data‑driven approach to decision making.
Ability to work in a fast‑paced environment, manage competing priorities, and adapt to changing business needs.
Demonstrated experience developing strategic plans and driving cross‑functional process and change initiatives through implementation.
Practical experience with Operational Excellence methodologies (e.g. Six Sigma, Lean) and related tools preferred.
ESG & EEO Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit the EEOC sites.
We are proud to be a company that embraces the value of bringing together talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Hybrid Work Model (U.S.) Effective September 5 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday‑Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This Hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote.”
Note: This position requires 10% travel.
Requisition ID: R376423
#J-18808-Ljbffr