Information Technology Senior Management Forum
Manager, Risk Program Management
Information Technology Senior Management Forum, Mc Lean, Virginia, us, 22107
Manager, Risk Program Management
Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.
Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
As a Manager, Risk Program Management on TDRM’s Product, Risk Innovation Solutions, and Methodology (PRISM) team, you will coordinate large‑scale enterprise solutions and programs. Responsibilities include driving capacity planning, drafting and coordinating portfolio integration and maturation program plans, and creating and managing sequences for product releases. The successful candidate will champion better agile use across the team, develop tools and templates to help the team project and track work more efficiently, and lead the team to further levels of agile maturity.
You will collaborate closely with senior leadership, leverage your expertise in program management to drive transformative initiatives that propel Capital One’s technology risk management forward, oversee a complex portfolio of assessment, product release, and reporting activities, and play a pivotal role in shaping the future of well‑managed technology risk management within the organization.
Desired Outcomes
Building relationships, collaborating, and communicating directly with practice leads and senior leaders to manage the intake, prioritization and slotting of new work
Designing, developing, and managing capacity & demand views within a complex and dynamic environment – helping to create visibility for our work and surface dependencies
Partnering with agile teams to bring deeper analytics to planning and delivery
Partnering cross‑functionally with team members and stakeholders to understand pain points and implement tailored process improvement solutions that address those pain points
Implementing, maintaining and providing key metrics that further inform the health of the portfolio and leadership decision making, including as the team’s champion for OKRs (Objectives and Key Results)
Streamlining reporting against team objectives and KPIs in monthly reports to senior leadership
Building and championing well‑managed agile delivery practices that enable seamless flow/delivery of work, including reporting, tracking and status mechanisms
Partnering with team members to ensure appropriate escalation when things are past due or there are obstacles, providing an early warning when things are off track
Establishing a mechanism for operational continuous improvement (e.g., lessons learned)
Executing annual coverage planning analysis of the risk assessment portfolio with team leads
Leading a quarterly review of changes in risk factors that will drive prioritization decisions for the team
A Successful Candidate Will Have
Deep focus on execution, follow‑through, accountability, and results
Strong communication to stakeholders at all levels across the company to enable transparency and timely information sharing
Proven critical thinking skills and the ability to express a point of view supported by data
Comfort raising concerns early and knowing when to escalate, facilitating constructive problem solving at all levels of the organization
Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives
Personal resilience – the ability to stay optimistic and keep people focused during times of change
Willingness to learn and intellectual curiosity to better understand technology risk management processes to identify areas for improvement
Experience creating customer‑focused solutions that tailor agile delivery methodologies rather than applying textbook solutions
Adept at providing structure and organization in a complex environment
Basic Qualifications
A Bachelor’s degree or military experience
At least 5 years of experience managing technical programs or consulting engagements
Preferred Qualifications
5+ years of experience with Agile delivery
4+ years of experience delivering large and complex projects or managing operations
Experience in a technology, product or cybersecurity oversight function
Experience working in the financial services industry or a technology start‑up
Experience with Governance, Risk, and Compliance (GRC) software tools
Scaled Agile Framework (SAFe) certification or experience
Project Management Professional (PMP) certification, or Lean 6 Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Manager, Project Management Richmond, VA: $132,800 - $151,600 for Manager, Project Management
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.
If you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email to RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse, or guarantee and is not liable for third‑party products, services, educational tools, or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
As a Manager, Risk Program Management on TDRM’s Product, Risk Innovation Solutions, and Methodology (PRISM) team, you will coordinate large‑scale enterprise solutions and programs. Responsibilities include driving capacity planning, drafting and coordinating portfolio integration and maturation program plans, and creating and managing sequences for product releases. The successful candidate will champion better agile use across the team, develop tools and templates to help the team project and track work more efficiently, and lead the team to further levels of agile maturity.
You will collaborate closely with senior leadership, leverage your expertise in program management to drive transformative initiatives that propel Capital One’s technology risk management forward, oversee a complex portfolio of assessment, product release, and reporting activities, and play a pivotal role in shaping the future of well‑managed technology risk management within the organization.
Desired Outcomes
Building relationships, collaborating, and communicating directly with practice leads and senior leaders to manage the intake, prioritization and slotting of new work
Designing, developing, and managing capacity & demand views within a complex and dynamic environment – helping to create visibility for our work and surface dependencies
Partnering with agile teams to bring deeper analytics to planning and delivery
Partnering cross‑functionally with team members and stakeholders to understand pain points and implement tailored process improvement solutions that address those pain points
Implementing, maintaining and providing key metrics that further inform the health of the portfolio and leadership decision making, including as the team’s champion for OKRs (Objectives and Key Results)
Streamlining reporting against team objectives and KPIs in monthly reports to senior leadership
Building and championing well‑managed agile delivery practices that enable seamless flow/delivery of work, including reporting, tracking and status mechanisms
Partnering with team members to ensure appropriate escalation when things are past due or there are obstacles, providing an early warning when things are off track
Establishing a mechanism for operational continuous improvement (e.g., lessons learned)
Executing annual coverage planning analysis of the risk assessment portfolio with team leads
Leading a quarterly review of changes in risk factors that will drive prioritization decisions for the team
A Successful Candidate Will Have
Deep focus on execution, follow‑through, accountability, and results
Strong communication to stakeholders at all levels across the company to enable transparency and timely information sharing
Proven critical thinking skills and the ability to express a point of view supported by data
Comfort raising concerns early and knowing when to escalate, facilitating constructive problem solving at all levels of the organization
Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives
Personal resilience – the ability to stay optimistic and keep people focused during times of change
Willingness to learn and intellectual curiosity to better understand technology risk management processes to identify areas for improvement
Experience creating customer‑focused solutions that tailor agile delivery methodologies rather than applying textbook solutions
Adept at providing structure and organization in a complex environment
Basic Qualifications
A Bachelor’s degree or military experience
At least 5 years of experience managing technical programs or consulting engagements
Preferred Qualifications
5+ years of experience with Agile delivery
4+ years of experience delivering large and complex projects or managing operations
Experience in a technology, product or cybersecurity oversight function
Experience working in the financial services industry or a technology start‑up
Experience with Governance, Risk, and Compliance (GRC) software tools
Scaled Agile Framework (SAFe) certification or experience
Project Management Professional (PMP) certification, or Lean 6 Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Manager, Project Management Richmond, VA: $132,800 - $151,600 for Manager, Project Management
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.
If you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email to RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse, or guarantee and is not liable for third‑party products, services, educational tools, or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr