Minneapolis Regional Chamber
Director of Membership
Minneapolis Regional Chamber, Minneapolis, Minnesota, United States, 55400
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
Role Description The Minneapolis Regional Chamber of Commerce seeks a full‑time Director of Membership. This on‑site role, based in Minneapolis, MN, reports directly to the President & CEO. The Director will lead membership development efforts, build relationships with current and prospective members, and enhance member engagement. Core responsibilities include implementing membership strategies, overseeing sales, managing budgeting for membership activities, and ensuring exceptional customer service. The role requires strategic planning and collaboration with internal teams to support growth and retention.
Qualifications
Proven expertise in Membership Development and Sales to grow and maintain a robust membership programming.
Strong Communication and Customer Service skills to effectively engage with members, stakeholders, and community partners.
Experience with Budgeting and financial management for organizational initiatives or membership programs.
Leadership and strategic thinking abilities to design and execute successful membership strategies.
Previous experience in a membership‑based organization, non‑profit, or similar is highly valued.
Proficiency with CRM or membership management tools is a plus.
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred.
Position Responsibilities
Manage all aspects of the sales process, including research and identification of prospects, initial outreach, subsequent contacts, pipeline forecast, and membership acquisition/retention.
Achieve budgeted membership and sponsorship revenue goals.
Be a champion for the organization’s strategic goals, programs and objectives.
Attend chamber meetings, events and programs as required.
Assist with retention and renewal duties as requested.
Help new Chamber members become engaged through programs, benefits, and valuable sponsorships.
Assist with the development and maintenance of effective sales materials/approaches.
Represent the Chamber at internal and external meetings.
Other duties as assigned by the President & CEO.
Skills, Knowledge, and Qualifications
An infectious, positive attitude, combined with an ability to learn and teach in equal measure.
Has proven record of success selling memberships or comparable development experience.
Ability to generate leads and secure appointments.
Skilled in cold‑calling and selling to major accounts.
Ability to deliver exceptional customer service to members, prospective members, and partners.
Strong organization, time management and multi‑tasking skills.
Proficient in Microsoft Office programs including Outlook, Excel and Word.
Able to communicate effectively, both in writing and verbally.
Willing to offer new ideas, concepts, and propose solutions.
Capable of maintaining sensitive/confidential information.
Professional presence and strong interpersonal skills.
Team player that works well in a flexible upbeat environment.
Must have a dependable vehicle with proof of license and insurance.
Experience using ChamberMaster or equivalent membership database/CRM system.
QuickBooks/QBO or similar accounting software.
Ability to utilize AI‑augmented marketing technology.
Compensation Annual salary of $75K with negotiable commission, plus benefits.
How to Apply Please submit a resume and why we should select you to Mike Logan at mlogan@mplschamber.com.
All applications will be considered and reviewed as received prior to December 24th, 2025.
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Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
Role Description The Minneapolis Regional Chamber of Commerce seeks a full‑time Director of Membership. This on‑site role, based in Minneapolis, MN, reports directly to the President & CEO. The Director will lead membership development efforts, build relationships with current and prospective members, and enhance member engagement. Core responsibilities include implementing membership strategies, overseeing sales, managing budgeting for membership activities, and ensuring exceptional customer service. The role requires strategic planning and collaboration with internal teams to support growth and retention.
Qualifications
Proven expertise in Membership Development and Sales to grow and maintain a robust membership programming.
Strong Communication and Customer Service skills to effectively engage with members, stakeholders, and community partners.
Experience with Budgeting and financial management for organizational initiatives or membership programs.
Leadership and strategic thinking abilities to design and execute successful membership strategies.
Previous experience in a membership‑based organization, non‑profit, or similar is highly valued.
Proficiency with CRM or membership management tools is a plus.
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred.
Position Responsibilities
Manage all aspects of the sales process, including research and identification of prospects, initial outreach, subsequent contacts, pipeline forecast, and membership acquisition/retention.
Achieve budgeted membership and sponsorship revenue goals.
Be a champion for the organization’s strategic goals, programs and objectives.
Attend chamber meetings, events and programs as required.
Assist with retention and renewal duties as requested.
Help new Chamber members become engaged through programs, benefits, and valuable sponsorships.
Assist with the development and maintenance of effective sales materials/approaches.
Represent the Chamber at internal and external meetings.
Other duties as assigned by the President & CEO.
Skills, Knowledge, and Qualifications
An infectious, positive attitude, combined with an ability to learn and teach in equal measure.
Has proven record of success selling memberships or comparable development experience.
Ability to generate leads and secure appointments.
Skilled in cold‑calling and selling to major accounts.
Ability to deliver exceptional customer service to members, prospective members, and partners.
Strong organization, time management and multi‑tasking skills.
Proficient in Microsoft Office programs including Outlook, Excel and Word.
Able to communicate effectively, both in writing and verbally.
Willing to offer new ideas, concepts, and propose solutions.
Capable of maintaining sensitive/confidential information.
Professional presence and strong interpersonal skills.
Team player that works well in a flexible upbeat environment.
Must have a dependable vehicle with proof of license and insurance.
Experience using ChamberMaster or equivalent membership database/CRM system.
QuickBooks/QBO or similar accounting software.
Ability to utilize AI‑augmented marketing technology.
Compensation Annual salary of $75K with negotiable commission, plus benefits.
How to Apply Please submit a resume and why we should select you to Mike Logan at mlogan@mplschamber.com.
All applications will be considered and reviewed as received prior to December 24th, 2025.
#J-18808-Ljbffr