Minneapolis Regional Chamber
Director of Membership
Minneapolis Regional Chamber, Minneapolis, Minnesota, United States, 55400
The Minneapolis Regional Chamber of Commerce, one of the oldest and largest chambers in the state, serves as the leading advocate for enhancing the regional economy and quality of life. The Chamber unites individuals and organizations to address critical issues like workforce development, public safety, transportation, and housing. By providing a unified voice, the organization represents the region's priorities to decision‑makers and fosters initiatives that enhance economic competitiveness and community well‑being.
Role Description The Chamber is seeking a full‑time Director of Membership. This is a full‑time, on‑site role based in Minneapolis, MN. The Director of Membership will be responsible for leading membership development efforts, building relationships with current and prospective members, and enhancing member engagement. Core responsibilities include implementing membership strategies, overseeing membership sales, managing budgets related to membership activities, and ensuring exceptional customer service. This role requires strategic planning and collaboration with internal teams to support growth and retention. This position reports directly to the Chamber President & CEO.
Qualifications
Proven expertise in Membership Development and Sales to grow and maintain a robust membership programming
Strong Communication and Customer Service skills to effectively engage with members, stakeholders, and community partners
Experience with Budgeting and financial management for organizational initiatives or membership programs
Leadership and strategic thinking abilities to design and execute successful membership strategies
Previous experience in a membership‑based organization, non‑profit, or similar is highly valued
Proficiency with CRM or membership management tools is a plus
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred
Position Responsibilities
Manage all aspects of the sales process, including research and identification of prospects, initial outreach, subsequent contacts, pipeline forecast, and membership acquisition/retention
Achieve budgeted membership and sponsorship revenue goals
Be a champion for the organization’s strategic goals, programs and objectives
Attend chamber meetings, events and programs as required
Assist with retention and renewal duties as requested
Help new Chamber members become engaged through programs, benefits, and valuable sponsorships
Assist with the development and maintenance of effective sales materials/approaches
Represent the Chamber at internal and external meetings
Other duties as assigned by the President & CEO
Skills, Knowledge, and Qualifications
An infectious, positive attitude, combined with an ability to learn and teach in equal measure
Has proven record of success selling memberships or comparable development experience
Ability to generate leads and secure appointments
Skilled in cold‑calling and selling to major accounts
Ability to deliver exceptional customer service to members, prospective members, and partners
Strong organization, time management and multi‑tasking skills
Proficient in Microsoft Office programs including Outlook, Excel and Word
Able to communicate effectively, both in writing and verbally
Willing to offer new ideas, concepts, and propose solutions
Capable of maintaining sensitive/confidential information
Professional presence and strong interpersonal skills
Team player that works well in a flexible upbeat environment
Must have a dependable vehicle with proof of license and insurance
Experience using ChamberMaster or equivalent membership database/CRM system
Microsoft Office Suite
QuickBooks/QBO or similar accounting software
Ability to utilize AI‑augmented marketing technology
Compensation Annual salary of $75,000 with negotiable commission, plus benefits.
How to Apply Please submit a resume and why we should select you to Mike Logan at mlogan@mplschamber.com.
Application Deadline All applications will be considered and reviewed as received prior to January 9, 2025.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industry Non‑profit Organizations
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Role Description The Chamber is seeking a full‑time Director of Membership. This is a full‑time, on‑site role based in Minneapolis, MN. The Director of Membership will be responsible for leading membership development efforts, building relationships with current and prospective members, and enhancing member engagement. Core responsibilities include implementing membership strategies, overseeing membership sales, managing budgets related to membership activities, and ensuring exceptional customer service. This role requires strategic planning and collaboration with internal teams to support growth and retention. This position reports directly to the Chamber President & CEO.
Qualifications
Proven expertise in Membership Development and Sales to grow and maintain a robust membership programming
Strong Communication and Customer Service skills to effectively engage with members, stakeholders, and community partners
Experience with Budgeting and financial management for organizational initiatives or membership programs
Leadership and strategic thinking abilities to design and execute successful membership strategies
Previous experience in a membership‑based organization, non‑profit, or similar is highly valued
Proficiency with CRM or membership management tools is a plus
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred
Position Responsibilities
Manage all aspects of the sales process, including research and identification of prospects, initial outreach, subsequent contacts, pipeline forecast, and membership acquisition/retention
Achieve budgeted membership and sponsorship revenue goals
Be a champion for the organization’s strategic goals, programs and objectives
Attend chamber meetings, events and programs as required
Assist with retention and renewal duties as requested
Help new Chamber members become engaged through programs, benefits, and valuable sponsorships
Assist with the development and maintenance of effective sales materials/approaches
Represent the Chamber at internal and external meetings
Other duties as assigned by the President & CEO
Skills, Knowledge, and Qualifications
An infectious, positive attitude, combined with an ability to learn and teach in equal measure
Has proven record of success selling memberships or comparable development experience
Ability to generate leads and secure appointments
Skilled in cold‑calling and selling to major accounts
Ability to deliver exceptional customer service to members, prospective members, and partners
Strong organization, time management and multi‑tasking skills
Proficient in Microsoft Office programs including Outlook, Excel and Word
Able to communicate effectively, both in writing and verbally
Willing to offer new ideas, concepts, and propose solutions
Capable of maintaining sensitive/confidential information
Professional presence and strong interpersonal skills
Team player that works well in a flexible upbeat environment
Must have a dependable vehicle with proof of license and insurance
Experience using ChamberMaster or equivalent membership database/CRM system
Microsoft Office Suite
QuickBooks/QBO or similar accounting software
Ability to utilize AI‑augmented marketing technology
Compensation Annual salary of $75,000 with negotiable commission, plus benefits.
How to Apply Please submit a resume and why we should select you to Mike Logan at mlogan@mplschamber.com.
Application Deadline All applications will be considered and reviewed as received prior to January 9, 2025.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industry Non‑profit Organizations
#J-18808-Ljbffr