HUB International
Manager of Backup & Disaster Recovery
HUB International, Chicago, Illinois, United States, 60290
Manager of Backup & Disaster Recovery page is loaded## Manager of Backup & Disaster Recoveryremote type:
Hybrid Workinglocations:
Chicago, ILtime type:
Full timeposted on:
Posted Todayjob requisition id:
R0033518At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.**About the Position:**Reporting to the Senior Director of Cloud and Infrastructure, the Manager of Backup and Disaster Recovery will be a hands-on contributor responsible for overseeing and managing the IT organization’s backup and disaster recovery (DR) technology and processes. This role involves close collaboration with various applications, infrastructure, security, compliance, and support teams to implement and develop backup and DR plans, ensuring the recoverability of services within agreed timeframes and recovery points.**Responsibilities:****Technology:*** Implement and manage the technology used for backup and disaster recovery both on-premises and in the cloud.* Assist in the evaluation and implementation of various on-premises and cloud-based backup and disaster recovery solutions for AWS, Azure, and Nutanix.* Identify through change management and/or projects how changes to the IT environment will impact backup and DR plans.* Provide technical guidance to various projects around backup and DR.**Process and Procedures:*** Develop a framework for backup and DR to encompass all IT infrastructure and applications, including evaluation criteria, standard blueprints, and the backup and DR lifecycle.* Collaborate with various technical teams to create, document, and test backup/restore and DR processes and procedures, including runbooks for each technology/application.* Work with application hosting vendors to document and audit their DR plans.* Collaborate with Security/Compliance teams to ensure DR and Backup/Recovery activities meet all compliance and audit requirements.* Develop and document RTO, RPO, and SLAs around backup and DR in accordance with all IT and Security/Compliance policies.**Reporting, Metrics, and Improvement:*** Lead tabletop exercises and DR event tests to ensure accuracy and identify areas for improvement.* Compile and report on KPIs and metrics related to backup and DR activities.**Leadership:*** Provide thought leadership around backup and DR technology.* Manage multiple assignments and priorities in a fast-paced, maturing IT organization.* Demonstrate leadership behaviors such as teamwork, customer focus, continuous improvement, and innovation.**Required Qualifications:*** Experience as a technical lead on projects and initiatives that included a backup and/or DR component.* 4+ years of experience with industry-standard backup and disaster recovery products, such as Cohesity.* 4+ years of experience with various infrastructure technologies:
+ Virtualization: Nutanix
+ Cloud: AWS (EC2, EBS, RDS) and Azure in multi-region, multi-account implementations
+ Storage: Nutanix, NetApp cloud and on-premises SAN and NAS devices
+ Systems: Windows, O365, MS SQL, Azure, and on-prem Active Directory
+ Data Center and Cloud networking: Palo Alto Firewalls, AWS VPCs, MPLS, SD-WAN, and other enterprise networking concepts* 2 years of experience with ITIL (Change, Problem, and Incident) standards and concepts (preferably in ServiceNow).* 1 year of experience reporting on metrics and status of activities.* Knowledge of scripting and automation (PowerShell, VBScript, Python, AWS CloudFormation).**JOIN OUR TEAM****HUB International**, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.*Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140 to 150Kand will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.*Department Information TechnologyRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Hi, we’re HUB.In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.About HUB InternationalHeadquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com. #J-18808-Ljbffr
Hybrid Workinglocations:
Chicago, ILtime type:
Full timeposted on:
Posted Todayjob requisition id:
R0033518At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.**About the Position:**Reporting to the Senior Director of Cloud and Infrastructure, the Manager of Backup and Disaster Recovery will be a hands-on contributor responsible for overseeing and managing the IT organization’s backup and disaster recovery (DR) technology and processes. This role involves close collaboration with various applications, infrastructure, security, compliance, and support teams to implement and develop backup and DR plans, ensuring the recoverability of services within agreed timeframes and recovery points.**Responsibilities:****Technology:*** Implement and manage the technology used for backup and disaster recovery both on-premises and in the cloud.* Assist in the evaluation and implementation of various on-premises and cloud-based backup and disaster recovery solutions for AWS, Azure, and Nutanix.* Identify through change management and/or projects how changes to the IT environment will impact backup and DR plans.* Provide technical guidance to various projects around backup and DR.**Process and Procedures:*** Develop a framework for backup and DR to encompass all IT infrastructure and applications, including evaluation criteria, standard blueprints, and the backup and DR lifecycle.* Collaborate with various technical teams to create, document, and test backup/restore and DR processes and procedures, including runbooks for each technology/application.* Work with application hosting vendors to document and audit their DR plans.* Collaborate with Security/Compliance teams to ensure DR and Backup/Recovery activities meet all compliance and audit requirements.* Develop and document RTO, RPO, and SLAs around backup and DR in accordance with all IT and Security/Compliance policies.**Reporting, Metrics, and Improvement:*** Lead tabletop exercises and DR event tests to ensure accuracy and identify areas for improvement.* Compile and report on KPIs and metrics related to backup and DR activities.**Leadership:*** Provide thought leadership around backup and DR technology.* Manage multiple assignments and priorities in a fast-paced, maturing IT organization.* Demonstrate leadership behaviors such as teamwork, customer focus, continuous improvement, and innovation.**Required Qualifications:*** Experience as a technical lead on projects and initiatives that included a backup and/or DR component.* 4+ years of experience with industry-standard backup and disaster recovery products, such as Cohesity.* 4+ years of experience with various infrastructure technologies:
+ Virtualization: Nutanix
+ Cloud: AWS (EC2, EBS, RDS) and Azure in multi-region, multi-account implementations
+ Storage: Nutanix, NetApp cloud and on-premises SAN and NAS devices
+ Systems: Windows, O365, MS SQL, Azure, and on-prem Active Directory
+ Data Center and Cloud networking: Palo Alto Firewalls, AWS VPCs, MPLS, SD-WAN, and other enterprise networking concepts* 2 years of experience with ITIL (Change, Problem, and Incident) standards and concepts (preferably in ServiceNow).* 1 year of experience reporting on metrics and status of activities.* Knowledge of scripting and automation (PowerShell, VBScript, Python, AWS CloudFormation).**JOIN OUR TEAM****HUB International**, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.*Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140 to 150Kand will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.*Department Information TechnologyRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.Hi, we’re HUB.In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.About HUB InternationalHeadquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com. #J-18808-Ljbffr