Merck
Director, Technical Label Operations (Onsite)
Join Merck as a Director of Technical Label Operations in the Global Clinical Supply (GCS) organization, responsible for end‑to‑end clinical supply chain management across more than 60 countries.
Job Overview The GCS organization manages the planning, sourcing, labeling, packaging and delivery of clinical supplies for 300+ Phase I–IV clinical trials, 200+ investigator‑initiated studies and 200+ external collaborations, ensuring compliance with worldwide regulations and company policies.
Key Immediate Needs & Opportunities
Integrate teams across the U.S. and Switzerland, implementing a new operating model and ways of working.
Lead a team of technical experts responsible for managing systems, equipment and processes for label operations.
Partner with IT, suppliers and external partners to troubleshoot and enhance equipment and systems, minimizing disruption to operations.
Define and monitor KPIs, investigations and CAPAs for Label Operations.
Implement and drive adoption of new equipment, systems and tools to deliver the digital strategy.
Strengthen talent development and technical expertise, enhancing leadership impact and cultivating an inclusive, innovative‑focused culture.
Proactively identify operational risks and implement data‑driven mitigation strategies to ensure strong operational performance.
Embed continuous improvement of business processes to enhance efficiency while maintaining responsiveness to project‑specific needs.
Primary Activities (Not Limited To)
Support strategic plans by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Provide guidance to the team on simplification and efficiency opportunities for systems, equipment and processes.
Lead complex, cross‑functional investigations and provide guidance on problem‑solving and effective CAPA.
Partner cross‑functionally and with suppliers to troubleshoot and enhance equipment and systems, minimizing disruption.
Lead implementation and change adoption for new equipment, systems and tools within Label Operations to deliver digital strategy.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Experience & Skills
Degree (BSc, MSc, MBA, PhD) in Life Sciences, Engineering, Supply Chain, Business Administration or related discipline.
10+ years of experience in pharmaceutical, biotechnology or medical devices with proven success in project management and team leadership.
Experience leading and developing teams, managing complex projects, and delivering innovative solutions.
Strong communication, collaboration and stakeholder management skills.
Technical proficiency in clinical labeling systems, systems integration and data management tools (e.g., SAP, printer architecture networks, automation).
Strong analytical and problem‑solving skills with the ability to interpret complex data and drive evidence‑based decisions.
Proficiency in English (verbal and written) at a professional working level.
Required Skills
Business Process Improvements
Clinical Supply Chain Management
Clinical Trials Operations
Contract Management
Customer Alignment and Customer‑Focused Operations
Data Compilation
Detail‑Oriented Decision Making
Digital Strategy
Driving Continuous Improvement
Financial Forecasting
Inventory Control Management
Key Performance Indicators (KPI)
Leadership and Management Process
Materials Procurement
Medical Supply Management
Motivating Teams
Negotiation
Operational Excellence
Operations Management
Organizational Performance Management
Outsourcing
People Leadership
Preferred Skills
Current employees apply directly (link omitted).
Current contingent workers apply directly (link omitted).
Equal Employment Opportunity Statement We are an Equal Employment Opportunity Employer. We provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
Legal Disclosure U.S. Hybrid Work Model: Employees in office‑based positions will work a hybrid schedule of three days on‑site per week, Monday‑Thursday, with Friday typically remote unless business‑critical tasks require on‑site presence. The role requires 10% travel.
Compensation Salary range: $153,800 – $242,200. Eligible for annual bonus and long‑term incentive if applicable.
Benefits Merck offers comprehensive benefits including medical, dental, vision, retirement (401(k)), paid holidays, vacation, and compassionate and sick days.
#J-18808-Ljbffr
Job Overview The GCS organization manages the planning, sourcing, labeling, packaging and delivery of clinical supplies for 300+ Phase I–IV clinical trials, 200+ investigator‑initiated studies and 200+ external collaborations, ensuring compliance with worldwide regulations and company policies.
Key Immediate Needs & Opportunities
Integrate teams across the U.S. and Switzerland, implementing a new operating model and ways of working.
Lead a team of technical experts responsible for managing systems, equipment and processes for label operations.
Partner with IT, suppliers and external partners to troubleshoot and enhance equipment and systems, minimizing disruption to operations.
Define and monitor KPIs, investigations and CAPAs for Label Operations.
Implement and drive adoption of new equipment, systems and tools to deliver the digital strategy.
Strengthen talent development and technical expertise, enhancing leadership impact and cultivating an inclusive, innovative‑focused culture.
Proactively identify operational risks and implement data‑driven mitigation strategies to ensure strong operational performance.
Embed continuous improvement of business processes to enhance efficiency while maintaining responsiveness to project‑specific needs.
Primary Activities (Not Limited To)
Support strategic plans by defining priorities, establishing key performance indicators, and driving change initiatives and process improvements.
Continuously optimize assets, processes, and resources across the supply chain to maintain compliance and achieve operational excellence.
Provide guidance to the team on simplification and efficiency opportunities for systems, equipment and processes.
Lead complex, cross‑functional investigations and provide guidance on problem‑solving and effective CAPA.
Partner cross‑functionally and with suppliers to troubleshoot and enhance equipment and systems, minimizing disruption.
Lead implementation and change adoption for new equipment, systems and tools within Label Operations to deliver digital strategy.
Inspire and motivate teams by setting high performance expectations and fostering a culture of learning, accountability, and continuous improvement.
Experience & Skills
Degree (BSc, MSc, MBA, PhD) in Life Sciences, Engineering, Supply Chain, Business Administration or related discipline.
10+ years of experience in pharmaceutical, biotechnology or medical devices with proven success in project management and team leadership.
Experience leading and developing teams, managing complex projects, and delivering innovative solutions.
Strong communication, collaboration and stakeholder management skills.
Technical proficiency in clinical labeling systems, systems integration and data management tools (e.g., SAP, printer architecture networks, automation).
Strong analytical and problem‑solving skills with the ability to interpret complex data and drive evidence‑based decisions.
Proficiency in English (verbal and written) at a professional working level.
Required Skills
Business Process Improvements
Clinical Supply Chain Management
Clinical Trials Operations
Contract Management
Customer Alignment and Customer‑Focused Operations
Data Compilation
Detail‑Oriented Decision Making
Digital Strategy
Driving Continuous Improvement
Financial Forecasting
Inventory Control Management
Key Performance Indicators (KPI)
Leadership and Management Process
Materials Procurement
Medical Supply Management
Motivating Teams
Negotiation
Operational Excellence
Operations Management
Organizational Performance Management
Outsourcing
People Leadership
Preferred Skills
Current employees apply directly (link omitted).
Current contingent workers apply directly (link omitted).
Equal Employment Opportunity Statement We are an Equal Employment Opportunity Employer. We provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
Legal Disclosure U.S. Hybrid Work Model: Employees in office‑based positions will work a hybrid schedule of three days on‑site per week, Monday‑Thursday, with Friday typically remote unless business‑critical tasks require on‑site presence. The role requires 10% travel.
Compensation Salary range: $153,800 – $242,200. Eligible for annual bonus and long‑term incentive if applicable.
Benefits Merck offers comprehensive benefits including medical, dental, vision, retirement (401(k)), paid holidays, vacation, and compassionate and sick days.
#J-18808-Ljbffr