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Providence Health & Services

Associate Patient Services Specialist

Providence Health & Services, Santa Rosa, California, us, 95402

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Associate Patient Services Specialist Location: Santa Rosa Memorial Hospital, 1165 Montgomery Dr, Santa Rosa, CA

Job Type: Per‑Diem

Shift: Evening

Pay Range: $26.32 - $35.12 (base). Additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Responsibilities

Performs all registration functions for patients, including collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorizations/precertifications for services provided, and collecting patient liability prior to or at the time of service.

Greets and serves patients in a professional, friendly, and respectful manner.

Required Qualifications

1 year of experience in a healthcare or customer service setting.

Preferred Qualifications

Coursework/Training – Some college or certificate courses.

Experience in hospital registration or a healthcare setting.

Experience utilizing medical terminology in a job setting.

Experience with Meditech/A4 system.

Benefits Providence offers a comprehensive benefits package, including a 401(k) retirement plan with employer matching, health (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issues leave, voluntary benefits, well‑being resources, and more. Learn more at providence.jobs/benefits.

Awards and Recognition Providence Santa Rosa Memorial Hospital was recognized in 2025 by U.S. News & World Report for excellence in two types of care and has earned the Women’s Choice Award for Best Hospital, as well as Blue Cross Blue Shield’s Blue Distinction Center for Cardiac Care and Knee/Hip Replacement.

Job Details

Job Category: Patient Access

Job Function: Revenue Cycle

Career Track: Admin Support

Department: 7820 ER Registration

Equal Opportunity Employer Providence is proudly an Equal Opportunity Employer. We are committed to ensuring a workplace free from discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger and dedicate ourselves to shaping an inclusive workforce, learning from each other, and providing equal opportunities for advancement.

Fair Chance Compliance Applicants in the Unincorporated County of Los Angeles with arrest or conviction records will be considered per the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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