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Providence

Associate Patient Services Specialist

Providence, Santa Rosa, California, us, 95402

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Associate Patient Services Specialist – Providence Santa Rosa Memorial Hospital Job location: Santa Rosa Memorial Hospital, Santa Rosa, CA (1165 Montgomery Dr).

Job schedule: Per Diem, Evening shifts (8‑hour).

Description Associate Patient Services Specialist at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA. This position is Per Diem and will work 8-hour, Evening shifts.

Performs all registration functions for patients.

This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/precertification for services provided, and collecting patient liability prior to or at the time of service.

Greets and serves patients in a professional, friendly, and respectful manner.

Providence caregivers are not simply valued – they’re invaluable.

Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

1 year - Experience in a healthcare or customer service setting.

Preferred Qualifications

Coursework/Training - Some college or certificate courses.

Experience in hospital registration or healthcare setting.

Experience utilizing medical terminology in job setting.

Experience with Meditech/A4 system.

Why Join Providence Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Providence Santa Rosa Memorial Hospital is recognized in 2025 by U.S. News & World Report for excellence in two types of care.

We are also very proud to be awarded The Women’s Choice Award for Best Hospital, and Blue Cross Blue Shield’s Blue Distinction Center for Cardiac Care and Knee/Hip Replacement.

About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.”

Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.

We provide best‑in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Pay Range Posted are the minimum and the maximum wage rates for this position.

The successful candidate’s placement on the wage range will be determined based upon relevant job experience and other applicable factors.

These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

$26.32 - $35.12 per hour.

Benefits Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more.

Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Legal & EEO Statement Providence is proud to be an Equal Opportunity Employer.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Job Details Requisition ID: 400763

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Per‑Diem

Job Shift: Evening

Career Track: Admin Support

Department: 7820 ER REGISTRATION

Work Location: Santa Rosa Memorial Hospital

Workplace Type: On‑site

Closing The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

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