The Planet Group
Base pay range
$25.00/hr - $30.00/hr
3 Month Contract – On Site in Boston, MA
No 3rd Party Recruiters
Summary
1–3 years in a Help Desk, IT Support, or Desktop Support role.
Must have solid imaging skills.
Polished communication skills; via phone calls and Teams.
Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
Comfortable in a corporate setting, ideally with experience supporting on‑site and remote users.
Technical Skills
Operating Systems: Working knowledge of Windows 10.
Software: Familiarity with Microsoft Office 365.
Systems & Tools: Hands‑on experience with Active Directory (e.g., password resets, account creation).
Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.
Education
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands‑on experience.
Seniority Level
Associate
Employment Type
Contract
Job Function
Information Technology
Industries
Staffing and Recruiting
#J-18808-Ljbffr
3 Month Contract – On Site in Boston, MA
No 3rd Party Recruiters
Summary
1–3 years in a Help Desk, IT Support, or Desktop Support role.
Must have solid imaging skills.
Polished communication skills; via phone calls and Teams.
Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users.
Comfortable in a corporate setting, ideally with experience supporting on‑site and remote users.
Technical Skills
Operating Systems: Working knowledge of Windows 10.
Software: Familiarity with Microsoft Office 365.
Systems & Tools: Hands‑on experience with Active Directory (e.g., password resets, account creation).
Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups.
Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting.
Education
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands‑on experience.
Seniority Level
Associate
Employment Type
Contract
Job Function
Information Technology
Industries
Staffing and Recruiting
#J-18808-Ljbffr