IT Service Delivery Lead – Jira & ITSM (Americas)

A global logistics company is seeking a Manager of Service Delivery Systems to oversee IT service management processes, with a strong focus on Atlassian Jira. The ideal candidate will have significant experience in IT roles, particularly in managing ITSM frameworks, leading teams, and optimizing workflows. This role requires collaboration with various stakeholders to ensure delivery aligns with organizational goals while implementing best practices and continuous improvement initiatives. Applicants must be authorized to work in the United States. #J-18808-Ljbffr