Stanford Health Care Tri-Valley
Food Service Training and Compliance Coordinator
Stanford Health Care Tri-Valley, Pleasanton, California, United States, 94566
Food Service Training and Compliance Coordinator
This is a Stanford Health Care Tri-Valley job.
A Brief Overview The Project Coordinator for Food and Nutrition Services plays a critical role in ensuring the effective delivery of high-quality food service in a hospital environment. This position is responsible for supporting training, quality assurance, compliance, and process improvement initiatives across the department. The coordinator works closely with management and frontline staff to implement best practices, ensure adherence to standards, and improve both patient and staff experiences. This role ensures that food service operations are aligned with clinical expectations, regulatory compliance, and organizational values such as patient-centered care, safety, and operational efficiency.
Locations Stanford Health Care Tri-Valley
What You Will Do
Monitor and train kitchen staff during onboarding, on new or revised processes and annual competencies, ensuring compliance with department policies and procedures and hospital policies
Update training material and other department documents as needed
Educate staff on C-I-Care standards and appropriate patient interaction and communication
Perform service recovery and patient rounding
Collaborate with department leadership to create educational presentations and reports for internal committees and workgroups
Conduct regular audits to ensure staff compliance with departmental protocols
Actively seek opportunities to improve patient safety and satisfaction
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Health Care Tri-Valley’s patient-experience and represents a framework for patient-centered interactions
Education Qualifications
High School Diploma or GED Required
Experience Qualifications
2+ years to 3 years of food service experience Required
2+ years to 3 years of experience in a healthcare environment or a similar role Required
Required Knowledge, Skills, and Abilities
Ability to work positively with all patients, families, visitors and co-workers
Possess excellent verbal and written communication skills
Proficient in Microsoft Suite
Comfortable speaking in front of groups of people
Knowledgeable of safe food handling, food storage, and kitchen sanitation practices
Knowledge of basic food preparation practices using kitchen equipment
Basic math skills associated with cash handling and recipe compliance
Ability to speak, read, write, and understand EnglishAbility to establish and maintain respectful relationships with a diverse population
Maintain a flexible schedule
Licenses and Certifications None listed
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $35.02 - $45.32 per hour
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A Brief Overview The Project Coordinator for Food and Nutrition Services plays a critical role in ensuring the effective delivery of high-quality food service in a hospital environment. This position is responsible for supporting training, quality assurance, compliance, and process improvement initiatives across the department. The coordinator works closely with management and frontline staff to implement best practices, ensure adherence to standards, and improve both patient and staff experiences. This role ensures that food service operations are aligned with clinical expectations, regulatory compliance, and organizational values such as patient-centered care, safety, and operational efficiency.
Locations Stanford Health Care Tri-Valley
What You Will Do
Monitor and train kitchen staff during onboarding, on new or revised processes and annual competencies, ensuring compliance with department policies and procedures and hospital policies
Update training material and other department documents as needed
Educate staff on C-I-Care standards and appropriate patient interaction and communication
Perform service recovery and patient rounding
Collaborate with department leadership to create educational presentations and reports for internal committees and workgroups
Conduct regular audits to ensure staff compliance with departmental protocols
Actively seek opportunities to improve patient safety and satisfaction
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Health Care Tri-Valley’s patient-experience and represents a framework for patient-centered interactions
Education Qualifications
High School Diploma or GED Required
Experience Qualifications
2+ years to 3 years of food service experience Required
2+ years to 3 years of experience in a healthcare environment or a similar role Required
Required Knowledge, Skills, and Abilities
Ability to work positively with all patients, families, visitors and co-workers
Possess excellent verbal and written communication skills
Proficient in Microsoft Suite
Comfortable speaking in front of groups of people
Knowledgeable of safe food handling, food storage, and kitchen sanitation practices
Knowledge of basic food preparation practices using kitchen equipment
Basic math skills associated with cash handling and recipe compliance
Ability to speak, read, write, and understand EnglishAbility to establish and maintain respectful relationships with a diverse population
Maintain a flexible schedule
Licenses and Certifications None listed
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $35.02 - $45.32 per hour
#J-18808-Ljbffr