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The Buttered Biscuit

General Manager

The Buttered Biscuit, Little Rock, Arkansas, United States, 72208

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Full Service General Manager - Little Rock Promenade Location

We are looking for a team member who wants to have an integral role in the rapidly growing upscale modern southern breakfast, brunch and lunch restaurant. We care about cultivating a food-focused dining experience that embraces unique and diverse personalities while delivering on handcrafted classic southern food.

Culture is #1. Are we a good fit for you?

You:

Have a heart for people & embrace the strengths of personalities to develop them to their highest potential - building high functioning teams and personal development of others bring you joy

Enjoy building and implementing strategic objectives to deliver consistently strong results

Are always up for an adventure and take ownership of results

Naturally positive in your speech, image, and action

Have passion for serving others and energized by interacting with others

Us:

We strive to bring a smile to everyone's face by what we do and how we treat each other

Desire to have a positive influence on all we come in contact with

To satisfy guests so people testify and become super fans!

Create an environment of growth professionally and personally

Serving our community by providing high quality food & service

Families come first, being present with our families in the evening (Restaurant Hours: 6:30am-3pm)

Key Responsibilities:

Enhances The Buttered Biscuit’s brand reputation by accepting ownership for full house and explores opportunities to add value to guests, team members and community.

Accomplishes human resource objectives by recruiting, selecting, and training.

Coaches for growth, discipline, and quarterly reviews.

Trains each position according to The Buttered Biscuit standards. Recognizes employees daily for excellent work completed.

Communicates job expectations to team members. Schedules all shifts. Reviews specials, shift notes, housekeeping and shares with the team.

Achieves restaurant financial objectives by maintaining labor costs to goal, total food costs to goal.

Provides and coaches for quality standards including food quality, presentation, and consistency.

Solves problems and relieves anxiety of team members and guests.

Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations.

Strategically plans and reviews restaurant financial objectives by forecasting, scheduling expenditures, analyzing variances, initiating corrective actions.

Orders supplies as needed from vendors.

Acts as point of contact for catering requests and fulfillment for your store.

Holidays are required, except for Thanksgiving Day and Christmas Day.

Strong passion for delivering exceptional guest experiences with a guest‑centric mindset.

Proven track record in driving sales growth and achieving KPIs.

Strong financial acumen and proficiency in POS and corporate software systems.

Excellent interpersonal communication, critical thinking, and emotional intelligence.

Prior experience in opening restaurants is strongly preferred.

Working Conditions:

Ability to stand, walk, and perform physical tasks for extended periods.

Weekend availability required.

Job Type: Full-time 45-55 hr/week

Employee discount

Paid time off

Seniority level:

Mid‑Senior level

Employment type:

Full‑time

Job function and industries:

Management and Manufacturing

Restaurants

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