Cloudflare
Senior Product Manager, Dashboard Experience
Cloudflare, Atlanta, Georgia, United States, 30383
About the Role
Cloudflare’s Dashboard plays a central role in helping Cloudflare reach $5 billion revenue in the next few years and to accelerate our mission of helping to build a better Internet. As the product manager leading the Cloudflare Dashboard, you will be a technical leader that pushes the boundaries of growth, prototyping, and customer experience in order to measure and grow the engagement of customers and prospects with our products and with Cloudflare itself. You’ll partner with committed engineering, design, and go‑to‑market teams as well as product teams from around the company to meet these challenges. At the same time, you’ll be expected to contribute to a high‑performance culture and citizenship at Cloudflare – sharing your knowledge and energy to accelerate the organization.
Key Responsibilities
First‑class execution and impact: Gets things done and has a track‑record of driving excellence and impact.
A/B experimentation and prototyping: High velocity tests and prototyping to maximize learnings. Comfortable with prototyping, shipping, and measuring progress continuously.
Product sense and strategy: Have world‑class UX sense and a high bar for craft. Define and communicate the vision and strategic direction for the Cloudflare Dashboard, prioritizing investment in specific, high‑leverage platform capabilities.
Roadmap prioritization: Develop and maintain a product roadmap that balances short‑term dashboard improvements with projects that contribute to the long‑term strategic vision.
Data‑informed decisions: Run thoughtful experiments, create dashboards to analyze user behavior and experiment results, and collaborate with the business intelligence team to analyze backend metrics impacted by new dashboard features.
Voice of the customer: Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of different Cloudflare Dashboard users. Gather feedback internally from various channels and customer‑facing teams to develop insights on customer challenges and new product requirements.
Cross‑functional partnership: Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs. Partner with marketing, sales, customer support, business intelligence, and other cross‑functional teams to ensure successful product launches, user adoption, and experiment analysis.
Key Competencies
Curious, can learn quickly, think creatively, and work cross‑functionally with engineering, design, and other teams.
First‑class execution: Has a track record of driving excellence and impact.
A/B experimentation and prototyping: Fast‑velocity testing and continuous learning.
Product sense and strategy: Builds world‑class UX sense and sets high standards.
Roadmap prioritization: Balances short‑term improvements with long‑term vision.
Data‑informed decisions: Analyzes experiments and backend metrics.
Voice of the customer: Conducts qualitative research to understand user needs.
Cross‑functional partnership: Collaborates with engineering, design, sales, marketing, support, and business intelligence.
Bonus Points
Understanding the modern UX stack with enough fidelity to stand with engineers; an engineering background is helpful.
Data‑fluency: Works directly with data to build confidence in your views and to persuade others.
Knowledge of how the Internet works at layers 2 through 7; be prepared to speak with mastery about this complexity.
Compensation
New York, Seattle, & Washington D.C. - Estimated salary: $192,000 – $234,000 (Senior Level)
Austin & Colorado – Estimated salary: $170,000 – $208,000 (Senior Level)
Equity This role is eligible to participate in Cloudflare’s equity plan.
Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On‑demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Legal & Compliance This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Equal Opportunity Statement Cloudflare is proud to be an equal‑opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Next Steps Sound like something you’d like to be a part of? We’d love to hear from you!
#J-18808-Ljbffr
Key Responsibilities
First‑class execution and impact: Gets things done and has a track‑record of driving excellence and impact.
A/B experimentation and prototyping: High velocity tests and prototyping to maximize learnings. Comfortable with prototyping, shipping, and measuring progress continuously.
Product sense and strategy: Have world‑class UX sense and a high bar for craft. Define and communicate the vision and strategic direction for the Cloudflare Dashboard, prioritizing investment in specific, high‑leverage platform capabilities.
Roadmap prioritization: Develop and maintain a product roadmap that balances short‑term dashboard improvements with projects that contribute to the long‑term strategic vision.
Data‑informed decisions: Run thoughtful experiments, create dashboards to analyze user behavior and experiment results, and collaborate with the business intelligence team to analyze backend metrics impacted by new dashboard features.
Voice of the customer: Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of different Cloudflare Dashboard users. Gather feedback internally from various channels and customer‑facing teams to develop insights on customer challenges and new product requirements.
Cross‑functional partnership: Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs. Partner with marketing, sales, customer support, business intelligence, and other cross‑functional teams to ensure successful product launches, user adoption, and experiment analysis.
Key Competencies
Curious, can learn quickly, think creatively, and work cross‑functionally with engineering, design, and other teams.
First‑class execution: Has a track record of driving excellence and impact.
A/B experimentation and prototyping: Fast‑velocity testing and continuous learning.
Product sense and strategy: Builds world‑class UX sense and sets high standards.
Roadmap prioritization: Balances short‑term improvements with long‑term vision.
Data‑informed decisions: Analyzes experiments and backend metrics.
Voice of the customer: Conducts qualitative research to understand user needs.
Cross‑functional partnership: Collaborates with engineering, design, sales, marketing, support, and business intelligence.
Bonus Points
Understanding the modern UX stack with enough fidelity to stand with engineers; an engineering background is helpful.
Data‑fluency: Works directly with data to build confidence in your views and to persuade others.
Knowledge of how the Internet works at layers 2 through 7; be prepared to speak with mastery about this complexity.
Compensation
New York, Seattle, & Washington D.C. - Estimated salary: $192,000 – $234,000 (Senior Level)
Austin & Colorado – Estimated salary: $170,000 – $208,000 (Senior Level)
Equity This role is eligible to participate in Cloudflare’s equity plan.
Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On‑demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Legal & Compliance This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Equal Opportunity Statement Cloudflare is proud to be an equal‑opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Next Steps Sound like something you’d like to be a part of? We’d love to hear from you!
#J-18808-Ljbffr