Community Choice Financial Family of Brands
General Manager – TitleMax – Las Vegas, NV
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. You’ll drive the store’s success by managing daily operations, leading your team to grow revenue, uphold compliance, and build brand loyalty through world‑class customer service. It’s a high‑performance, customer‑focused environment designed to inspire growth and innovation.
Your Opportunity We invest in your growth through hands‑on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
Compensation Hourly pay rate of $ and eligibility for performance bonuses. The compensation listed represents the base pay for this position, which is one of many elements of our Total Compensation package.
Benefits & Perks*
Paid on‑the‑job training and a comprehensive new hire program.
Access to a robust learning management system with e‑learning modules.
Cross‑brand training for opportunities across eleven brands nationwide.
Performance‑based career advancement.
Educational reimbursement program.
Medical insurance with telemedicine and health‑spending account options (HSA/FSA).
401(k) and Roth 401(k) retirement plans with generous company match.
Company‑sponsored life and AD&D insurance.
Basic and enhanced voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and more through the Employee Assistance Program.
Discount Marketplace with exclusive deals from nationwide and local retailers.
Paid time off that grows with you, starting with 12 days in the first year.
Business casual dress code that includes jeans and sneakers.
Benefit offerings are subject to change without notice; consult governing plan documents for details.
What You’ll Do – Essential Duties and Responsibilities
Manage overall store performance by meeting or exceeding company standards.
Coach, lead, and develop all team members to build new business and increase growth.
Lead local marketing strategies, partnerships, referrals, and community events to build revenue.
Examine, evaluate, and process loan/pawn applications and all transactions, assessing risk within limits.
Enforce adherence to quality standards, procedures, and regulations; participate in audits and compliance reviews.
Supervise office security, cash management, and loss prevention; verify and document cash overages/shortages; manage vault, inventory, deposits, and expenses.
Conduct opening and closing procedures; train new staff in keyholder duties.
Participate in hiring and retention of new employees.
Develop work schedules according to budget, workloads, and store needs.
Handle complex customer situations with integrity and professionalism.
Maintain store appearance and address facility needs; oversee planogram and marketing materials; perform on‑site vehicle appraisals and errands.
Work efficiently in a fast‑paced environment, handling multiple tasks with ease.
Maintain full‑time in‑person attendance, including weekends; minimum 40 hours per week.
Store hours and minimum hours may change at company discretion; discuss with recruiter for the latest requirements.
What We’re Looking For – Qualifications and Skills
High school diploma or equivalent.
Minimum two years of proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operational experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, POS, Microsoft Office, and other systems.
Valid driver’s license, auto insurance, and personal vehicle for use during workday (mileage compensated). 1
Must be at least 18 years of age (19 in Alabama).
Background check required; results considered per applicable law.
Ability to meet physical demands: standing up to 90% of the time, moving up to 25 pounds, operating mechanical controls like a keyboard.
Nice to Haves – Preferred Qualifications and Skills
Associate’s degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years. We have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025, and were named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our purpose: The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S., providing customers and communities the Power of Choice across more than 1,500 stores in 24 states and online offerings in 20 states.
Important:
The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Official email correspondence will come exclusively from the domains @ccfi.com. In‑store positions are in‑person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free from discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.
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Your Opportunity We invest in your growth through hands‑on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
Compensation Hourly pay rate of $ and eligibility for performance bonuses. The compensation listed represents the base pay for this position, which is one of many elements of our Total Compensation package.
Benefits & Perks*
Paid on‑the‑job training and a comprehensive new hire program.
Access to a robust learning management system with e‑learning modules.
Cross‑brand training for opportunities across eleven brands nationwide.
Performance‑based career advancement.
Educational reimbursement program.
Medical insurance with telemedicine and health‑spending account options (HSA/FSA).
401(k) and Roth 401(k) retirement plans with generous company match.
Company‑sponsored life and AD&D insurance.
Basic and enhanced voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and more through the Employee Assistance Program.
Discount Marketplace with exclusive deals from nationwide and local retailers.
Paid time off that grows with you, starting with 12 days in the first year.
Business casual dress code that includes jeans and sneakers.
Benefit offerings are subject to change without notice; consult governing plan documents for details.
What You’ll Do – Essential Duties and Responsibilities
Manage overall store performance by meeting or exceeding company standards.
Coach, lead, and develop all team members to build new business and increase growth.
Lead local marketing strategies, partnerships, referrals, and community events to build revenue.
Examine, evaluate, and process loan/pawn applications and all transactions, assessing risk within limits.
Enforce adherence to quality standards, procedures, and regulations; participate in audits and compliance reviews.
Supervise office security, cash management, and loss prevention; verify and document cash overages/shortages; manage vault, inventory, deposits, and expenses.
Conduct opening and closing procedures; train new staff in keyholder duties.
Participate in hiring and retention of new employees.
Develop work schedules according to budget, workloads, and store needs.
Handle complex customer situations with integrity and professionalism.
Maintain store appearance and address facility needs; oversee planogram and marketing materials; perform on‑site vehicle appraisals and errands.
Work efficiently in a fast‑paced environment, handling multiple tasks with ease.
Maintain full‑time in‑person attendance, including weekends; minimum 40 hours per week.
Store hours and minimum hours may change at company discretion; discuss with recruiter for the latest requirements.
What We’re Looking For – Qualifications and Skills
High school diploma or equivalent.
Minimum two years of proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operational experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, POS, Microsoft Office, and other systems.
Valid driver’s license, auto insurance, and personal vehicle for use during workday (mileage compensated). 1
Must be at least 18 years of age (19 in Alabama).
Background check required; results considered per applicable law.
Ability to meet physical demands: standing up to 90% of the time, moving up to 25 pounds, operating mechanical controls like a keyboard.
Nice to Haves – Preferred Qualifications and Skills
Associate’s degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years. We have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025, and were named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our purpose: The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S., providing customers and communities the Power of Choice across more than 1,500 stores in 24 states and online offerings in 20 states.
Important:
The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Official email correspondence will come exclusively from the domains @ccfi.com. In‑store positions are in‑person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free from discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.
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