Principal Product Manager, Hardware Job at Axon in Seattle

Principal Product Manager, Hardware Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Location This role is based out of our Seattle, WA Office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Responsibilities Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration. Gather insights from customers, partners, and industry trends to inform product decisions and drive differentiation. Partner with engineering, design, manufacturing, supply chain, and operations to deliver robust, scalable hardware solutions. Ensure products meet high standards of performance, reliability, and usability, including firmware, connectivity, and ecosystem integration. Validate product concepts, refine requirements, and ensure solutions align with user needs and business objectives. Collaborate with suppliers, integrators, and third parties to deliver end‑to‑end product solutions. Establish KPIs around adoption, product quality, cost, and customer satisfaction, and use data to guide prioritization. Collaborate with sales, marketing, and customer success teams to launch products, build adoption strategies, and ensure long‑term success. What You Bring 10+ years of product management experience, with a focus on complex hardware or hardware/software products. Bachelor’s degree in engineering, computer science, or related field (or equivalent practical experience). Proven success in building, launching, and scaling hardware solutions in enterprise or consumer markets. Comfortable engaging with engineers on architecture, manufacturing trade-offs, and system‑level decisions. Experience from concept development to manufacturing, logistics, and field support. Exceptional empathy and ability to translate customer pain points into product strategy. Skilled at aligning stakeholders across levels, from executives to technical teams. Demonstrated ability to drive adoption strategies and product growth. Willingness to travel (up to ~20%) for customer engagement, vendor visits, and cross‑functional collaboration. Benefits Competitive salary and 401 k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness programs Emotional & mental wellness support Learning & development programs Snacks in our offices Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr