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CFS

IT Support Engineer (On-Site)

CFS, Greenwich, Connecticut, United States

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Job Title:

Senior Help Desk Engineer - Enterprise IT Support (On-Site) - Fairfield County, CT

Salary:

$140,000 - $160,000 per year + Bonus Eligible

Why take this Senior Help Desk Engineer role?

Join a

fast-growing investment firm

with a strong reputation and collaborative culture Be the

face of IT -own projects, solve complex challenges, and elevate technology across the organization Work in an environment that values

innovation, autonomy, and professional growth Enjoy access to

enterprise-level resources

while making a direct impact on day-to-day operations

What will you do?

Provide

hands-on desktop support

in a Windows-based environment and act as the escalation point for IT issues Manage and delegate tasks to an external MSP while maintaining accountability for resolution Own IT projects from planning through execution-think

enterprise mindset , not break/fix Collaborate with internal teams and vendors to ensure proper infrastructure and account access Troubleshoot networking issues (DNS, ports) and assist with server provisioning projects

What the company needs in a Senior Help Desk Engineer:

3-5+ years of experience in desktop support or IT engineering Strong technical skills in

Microsoft Azure ,

O365 ,

Intune ,

On-Prem AD/Exchange Familiarity with MDM, Powershell scripting, and networking fundamentals Excellent communication skills and professionalism when interacting with executives A proactive, entrepreneurial mindset-someone who thrives in a fast-paced environment

Bonus Points:

Experience with SharePoint, SQL, or AWS Prior exposure to financial services or high-touch corporate environments

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