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CFS

IT Coordinator (on-site)

CFS, Washington, District Of Columbia, United States

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Job Title:

IT Coordinator (Level 2/3 Help Desk)

Salary:

$60,000 - $65,000 (Based on Experience) Location:

Washington, D.C. - On-site Employment Type:

Direct Hire

Why take an IT Coordinator role with this organization?

Join a historic, member-focused organization with a strong commitment to service and technology Be the go-to IT resource for staff, managing day-to-day tech needs and vendor relationships Play a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration Enjoy a collaborative environment where adaptability and initiative are valued

What will the IT Coordinator do?

Serve as the primary on-site IT support resource for staff, handling Level 2/3 troubleshooting Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms Support and coordinate technology projects, including:

Windows 11 migration New phone system deployment Property management system integration (Jonas + Corum)

Provide hands-on support for desktops, laptops, printers, and network connectivity Train staff on new systems and best practices for technology use Maintain documentation and assist with compliance-related tasks

What the company needs in an IT Coordinator:

3+ years of IT support experience (Level 2/3) in Windows environments Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting Familiarity with vendor management and MSP coordination Excellent communication skills and ability to train non-technical staff Self-starter who thrives in a standalone IT role

Bonus Points:

Experience with property management or hospitality systems Exposure to Windows 11 deployment projects Military background or familiarity with member-service organizations

Benefits & Perks:

Competitive salary and annual performance reviews PTO and paid holidays Comprehensive medical, dental, and vision plans Opportunity to lead IT initiatives and grow with the organization

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