CFS
Collections Manager
Pittsburgh, PA (Hybrid) $100,000-$125,000 + Bonus A well-established professional services firm is looking for an experienced
Collections Manager
to lead their accounts receivable operations and help optimize cash flow. This position is responsible for managing collections, collaborating with internal teams and clients, and driving improvements in billing follow-up, dispute resolution, and overall receivables management. The ideal candidate is analytical, proactive, and skilled at building strong relationships throughout the organization.
ROLE OVERVIEW
The Collections Manager oversees all aspects of the collections function, ensuring timely follow-up on outstanding invoices, resolving payment issues, and maintaining a healthy receivables pipeline. This role requires close coordination with internal stakeholders and direct client interaction to support accurate billing and cash flow management.
Key Responsibilities
Manage the full collections process, ensuring invoices are followed up promptly and aging reports are maintained accurately
Partner with finance leadership and service teams to address billing questions, clarify account details, and support proper invoicing
Communicate directly with clients to resolve payment discrepancies, negotiate arrangements, and maintain strong professional relationships
Analyze receivable trends and implement strategies for accounts requiring escalation or additional attention
Prepare regular reporting for leadership detailing aging balances, collection progress, trends, and areas of concern
Recommend write-offs, adjustments, or payment plan structures in line with account status and company policy
Ensure compliance with internal billing procedures, industry standards, and legal requirements related to collections and credit practices
Collaborate with billing, client intake, and finance teams to streamline processes and enhance departmental communication
Oversee daily cash application tasks, including reviewing unidentified payments and ensuring accurate posting to client accounts
Maintain collections systems, troubleshoot issues, and work with IT to improve reporting and functionality
Assign tasks and support team members to ensure effective and professional communication with internal and external partners
Assist with audits, month-end closings, and other reporting requirements by providing accurate receivable data
Preferred Qualifications
Bachelor's degree in Accounting, Finance, Business, or related field
At least 5 years of experience managing collections or accounts receivable, preferably in a professional services setting
Solid understanding of billing structures, payment terms, and receivables workflows; experience with alternative fee arrangements or retainers is a plus
Proficient in Microsoft Office and AR or billing systems (experience with Elite/3E or ARCS is advantageous but not required)
Excellent verbal and written communication skills, with the ability to handle sensitive client and internal conversations professionally
#LI-HM2 #INDEC2025
Pittsburgh, PA (Hybrid) $100,000-$125,000 + Bonus A well-established professional services firm is looking for an experienced
Collections Manager
to lead their accounts receivable operations and help optimize cash flow. This position is responsible for managing collections, collaborating with internal teams and clients, and driving improvements in billing follow-up, dispute resolution, and overall receivables management. The ideal candidate is analytical, proactive, and skilled at building strong relationships throughout the organization.
ROLE OVERVIEW
The Collections Manager oversees all aspects of the collections function, ensuring timely follow-up on outstanding invoices, resolving payment issues, and maintaining a healthy receivables pipeline. This role requires close coordination with internal stakeholders and direct client interaction to support accurate billing and cash flow management.
Key Responsibilities
Manage the full collections process, ensuring invoices are followed up promptly and aging reports are maintained accurately
Partner with finance leadership and service teams to address billing questions, clarify account details, and support proper invoicing
Communicate directly with clients to resolve payment discrepancies, negotiate arrangements, and maintain strong professional relationships
Analyze receivable trends and implement strategies for accounts requiring escalation or additional attention
Prepare regular reporting for leadership detailing aging balances, collection progress, trends, and areas of concern
Recommend write-offs, adjustments, or payment plan structures in line with account status and company policy
Ensure compliance with internal billing procedures, industry standards, and legal requirements related to collections and credit practices
Collaborate with billing, client intake, and finance teams to streamline processes and enhance departmental communication
Oversee daily cash application tasks, including reviewing unidentified payments and ensuring accurate posting to client accounts
Maintain collections systems, troubleshoot issues, and work with IT to improve reporting and functionality
Assign tasks and support team members to ensure effective and professional communication with internal and external partners
Assist with audits, month-end closings, and other reporting requirements by providing accurate receivable data
Preferred Qualifications
Bachelor's degree in Accounting, Finance, Business, or related field
At least 5 years of experience managing collections or accounts receivable, preferably in a professional services setting
Solid understanding of billing structures, payment terms, and receivables workflows; experience with alternative fee arrangements or retainers is a plus
Proficient in Microsoft Office and AR or billing systems (experience with Elite/3E or ARCS is advantageous but not required)
Excellent verbal and written communication skills, with the ability to handle sensitive client and internal conversations professionally
#LI-HM2 #INDEC2025