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DoorDash

Associate Manager, Strategy & Operations - Payments Risk

DoorDash, Chicago, Illinois, United States, 60290

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Associate Manager, Strategy & Operations – Payments Risk

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DoorDash .

About the Team The Payments Risk team seeks a Strategy & Operations Associate Manager to help reduce payment abuse costs and safeguard the integrity of our platform. You’ll become a key resource for analyzing behaviors that may indicate risky or abusive patterns across our three core audiences—Consumers, Dashers, and Merchants—while maintaining a seamless user experience.

Responsibilities

Establish and refine DoorDash's strategic approach to payments risk, working with operations, engineering, and analytics.

Analyze user behavior across DoorDash's platform to identify bad actors and improve the experience for good users.

Influence and engage across the company—partner with product, engineering, and analytics teams to set goals and build strategic programs.

Improve through experimentation—use data‑driven decision‑making to run tests that reduce risk while accelerating growth.

Qualifications

4+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related fields.

Experience leading projects, achieving goals, and succeeding in a team environment.

Strong written and verbal communication skills.

Problem‑solving and analytical skills, including proficiency in SQL and expertise in Excel.

Bachelor’s degree.

Comfortable exercising discretion and independent judgment in performing job duties, including evaluating options and determining appropriate courses of action.

Compensation

Base salary range: $98,600—$145,000 USD (localized by work location).

Equity opportunities available.

Benefits DoorDash offers a comprehensive benefits package, including 401(k) with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, medical, dental, vision, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

Paid Time Off Details

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrues at about 1 hour for every 25.97 hours worked; paid sick time accrues at 1 hour for every 30 hours worked.

Location & Employment Details

Location: Chicago, IL (remote options may be available).

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Business Development and Sales.

Industries: Software Development.

EEO Statement Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We are committed to preventing other subtler forms of inappropriate behavior. Pursuant to applicable hiring regulations, we will consider qualified applicants with arrest and conviction records.

Accommodations If you need any accommodations, please inform your recruiting contact upon initial connection.

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