DoorDash
Associate Manager, Strategy & Operations - Payments Risk
DoorDash, Washington, District of Columbia, us, 20022
Associate Manager, Strategy & Operations - Payments Risk
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The Payments Risk team is seeking a Strategy & Operations Associate Manager to help reduce payment abuse costs and drive solutions that safeguard the integrity of our platform. In this role, you’ll develop a deep understanding of our three core audiences—Consumers, Dashers, and Merchants—and become a key resource for analyzing behaviors that may indicate risky or abusive patterns. You’ll lead investigations into high-risk activity, design data‑informed strategies, and implement cross‑functional initiatives to mitigate losses while maintaining a seamless and trusted user experience. Most importantly, you’ll help strike the right balance between user trust and risk management, ensuring we continue to support growth while protecting the platform.
Our best Associate Managers are data‑driven, truth‑seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you? Read on…
You’re Excited About This Opportunity Because You Will…
Establish and refine DoorDash's strategic approach to payments risk—work on the operations, engineering, and analytics needed to protect DoorDash’s audiences from bad actors.
Analyze user behavior across DoorDash's platform—complete end-to-end analysis that allows us to better identify the bad actors and improve the experience of good users.
Influence and engage across the company—partner with the product, engineering, and analytics teams to establish goals and build strategic programs.
Improve through experimentation—use data‑driven decision‑making to run tests in order to reduce risk while accelerating growth.
We’re Excited About You Because…
4+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience.
Experience leading projects, hitting goals, and succeeding in a team environment.
Strong communicator, both written and verbal.
Problem‑solving and analytical skills, including proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets).
You have a bachelor’s degree.
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
We expect to fill this position by 2/7/2026.
Compensation The successful candidate’s starting pay will fall within a range of $98,600—$145,000 USD, based on job‑related factors including skills, experience, qualifications, work location, and market conditions. In addition to base salary, compensation includes opportunities for equity grants.
Benefits DoorDash offers a comprehensive benefits package, including medical, dental, and vision benefits; a 401(k) plan with employer matching; 16 weeks of paid parental leave; wellness benefits; commuter benefits match; paid time off and paid sick leave compliant with applicable laws; 11 paid holidays; disability and basic life insurance; family‑forming assistance; and a mental health program.
Statement of Non-Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce—including people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans—and strongly encourage them to apply.
If you need any accommodations, please inform your recruiting contact upon initial connection.
#J-18808-Ljbffr
The Payments Risk team is seeking a Strategy & Operations Associate Manager to help reduce payment abuse costs and drive solutions that safeguard the integrity of our platform. In this role, you’ll develop a deep understanding of our three core audiences—Consumers, Dashers, and Merchants—and become a key resource for analyzing behaviors that may indicate risky or abusive patterns. You’ll lead investigations into high-risk activity, design data‑informed strategies, and implement cross‑functional initiatives to mitigate losses while maintaining a seamless and trusted user experience. Most importantly, you’ll help strike the right balance between user trust and risk management, ensuring we continue to support growth while protecting the platform.
Our best Associate Managers are data‑driven, truth‑seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you? Read on…
You’re Excited About This Opportunity Because You Will…
Establish and refine DoorDash's strategic approach to payments risk—work on the operations, engineering, and analytics needed to protect DoorDash’s audiences from bad actors.
Analyze user behavior across DoorDash's platform—complete end-to-end analysis that allows us to better identify the bad actors and improve the experience of good users.
Influence and engage across the company—partner with the product, engineering, and analytics teams to establish goals and build strategic programs.
Improve through experimentation—use data‑driven decision‑making to run tests in order to reduce risk while accelerating growth.
We’re Excited About You Because…
4+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience.
Experience leading projects, hitting goals, and succeeding in a team environment.
Strong communicator, both written and verbal.
Problem‑solving and analytical skills, including proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets).
You have a bachelor’s degree.
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
We expect to fill this position by 2/7/2026.
Compensation The successful candidate’s starting pay will fall within a range of $98,600—$145,000 USD, based on job‑related factors including skills, experience, qualifications, work location, and market conditions. In addition to base salary, compensation includes opportunities for equity grants.
Benefits DoorDash offers a comprehensive benefits package, including medical, dental, and vision benefits; a 401(k) plan with employer matching; 16 weeks of paid parental leave; wellness benefits; commuter benefits match; paid time off and paid sick leave compliant with applicable laws; 11 paid holidays; disability and basic life insurance; family‑forming assistance; and a mental health program.
Statement of Non-Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce—including people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans—and strongly encourage them to apply.
If you need any accommodations, please inform your recruiting contact upon initial connection.
#J-18808-Ljbffr