Federal Student Aid an Office of the U.S. Department of Education
IT SPECIALIST (APPSW) GS-2210-15, Test Manager, FPL GS-15 (Direct Hire)
Federal Student Aid an Office of the U.S. Department of Education, Washington, District of Columbia, us, 20022
IT Specialist (AppsW) GS-2210-15, Test Manager, FPL GS-15 (Direct Hire)
Join to apply for the
IT SPECIALIST (APPSW) GS-2210-15, Test Manager, FPL GS-15 (Direct Hire)
role at
Federal Student Aid an Office of the U.S. Department of Education
Summary The position is located in the Department of Education, Federal Student Aid. As a Test Manager, you will assist in transforming how millions of students and families access financial aid and play a vital role in implementing the One Big Beautiful Bill Act (OBBBA).
Duties
Executing the full product life cycle using modern solutions for product delivery and leading cross‑functional teams including designers and software engineers to deliver products and services in an iterative manner meeting mission and user needs.
Leading major initiatives, providing consultation on systems or policy proposals, and expanding adoption of modern technology and approaches to enable rapid execution against FSA missions and providing technical, policy, and programmatic guidance to FSA leaders at the most senior level.
Engaging with business owners, subject matter experts, and stakeholders to garner insights and expertise, and balancing stakeholder needs and requests with user needs and product priorities.
Advocating on behalf of the user to the development team and translating customer language into product features meeting the needs of users, while regularly collaborating with teammates in product, design, and engineering.
Providing information for management by preparing short‑ and long‑term product forecasts and special reports and analyses, answering questions and requests.
Requirements
Relocation will not be paid.
Must be a U.S. Citizen.
Males 18 and over must be registered with the Selective Service.
May be required to successfully complete a one‑year probationary period.
Background Investigation is required.
Basic Qualification Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training such as IT certification) demonstrating each of the four competencies listed below.
Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
Customer Service – Works with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations.
Oral Communication – Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience for GS‑15
One year of experience in federal or non‑federal service that is equivalent to at least a GS‑14 performing two (2) of the following duties or work assignments:
Experience leading a multi‑disciplinary project involving the design, development, or testing of new system software.
Experience serving as a product test manager, overseeing system software testing in a federal agency.
Experience communicating technical information, technology concepts, or business practices to non‑technical audiences.
Knowledge, Skills, and Abilities (KSAs)
Skill in leading a multi‑functional development project in software testing and implementation for a new system or major enhancement to an existing IT system.
Skill in state‑of‑the‑art tools, methods, and methodologies for testing and deploying IT services.
Skill in leading high‑performing ad‑hoc teams to accomplish goals and building effective team relationships.
Ability to build consensus through give‑and‑take, gaining cooperation from others, and facilitating win‑win situations.
Ability to present recommendations to higher authority, obtain compliance with policies, and articulate positions on technical complexity.
Additional Information
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF‑306) to determine your suitability for federal employment and successfully complete a pre‑appointment investigation/background check.
Essential/Non‑Essential: This position is considered essential for purposes of reporting to work during federal government closures.
Selections: Agencies may make additional selections within 90 days from the date selection certificates are issued.
#J-18808-Ljbffr
IT SPECIALIST (APPSW) GS-2210-15, Test Manager, FPL GS-15 (Direct Hire)
role at
Federal Student Aid an Office of the U.S. Department of Education
Summary The position is located in the Department of Education, Federal Student Aid. As a Test Manager, you will assist in transforming how millions of students and families access financial aid and play a vital role in implementing the One Big Beautiful Bill Act (OBBBA).
Duties
Executing the full product life cycle using modern solutions for product delivery and leading cross‑functional teams including designers and software engineers to deliver products and services in an iterative manner meeting mission and user needs.
Leading major initiatives, providing consultation on systems or policy proposals, and expanding adoption of modern technology and approaches to enable rapid execution against FSA missions and providing technical, policy, and programmatic guidance to FSA leaders at the most senior level.
Engaging with business owners, subject matter experts, and stakeholders to garner insights and expertise, and balancing stakeholder needs and requests with user needs and product priorities.
Advocating on behalf of the user to the development team and translating customer language into product features meeting the needs of users, while regularly collaborating with teammates in product, design, and engineering.
Providing information for management by preparing short‑ and long‑term product forecasts and special reports and analyses, answering questions and requests.
Requirements
Relocation will not be paid.
Must be a U.S. Citizen.
Males 18 and over must be registered with the Selective Service.
May be required to successfully complete a one‑year probationary period.
Background Investigation is required.
Basic Qualification Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training such as IT certification) demonstrating each of the four competencies listed below.
Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
Customer Service – Works with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations.
Oral Communication – Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience for GS‑15
One year of experience in federal or non‑federal service that is equivalent to at least a GS‑14 performing two (2) of the following duties or work assignments:
Experience leading a multi‑disciplinary project involving the design, development, or testing of new system software.
Experience serving as a product test manager, overseeing system software testing in a federal agency.
Experience communicating technical information, technology concepts, or business practices to non‑technical audiences.
Knowledge, Skills, and Abilities (KSAs)
Skill in leading a multi‑functional development project in software testing and implementation for a new system or major enhancement to an existing IT system.
Skill in state‑of‑the‑art tools, methods, and methodologies for testing and deploying IT services.
Skill in leading high‑performing ad‑hoc teams to accomplish goals and building effective team relationships.
Ability to build consensus through give‑and‑take, gaining cooperation from others, and facilitating win‑win situations.
Ability to present recommendations to higher authority, obtain compliance with policies, and articulate positions on technical complexity.
Additional Information
Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF‑306) to determine your suitability for federal employment and successfully complete a pre‑appointment investigation/background check.
Essential/Non‑Essential: This position is considered essential for purposes of reporting to work during federal government closures.
Selections: Agencies may make additional selections within 90 days from the date selection certificates are issued.
#J-18808-Ljbffr