N C Machinery Co.
Job Description
The Senior Application Analyst is a key technical and strategic resource responsible for the administration, optimization, and long‑term health of the organization’s critical business applications. The role leads the resolution of complex, high‑impact technical issues, serves as a principal liaison between business units and IT, and drives strategic initiatives related to application lifecycle management. The Senior Application Analyst ensures that application architecture, performance, and security align with industry standards and support the company’s long‑term business objectives. Primary Responsibilities
Provide Tier 2‑3 technical leadership and serve as the final point of escalation for complex application issues, performing advanced root‑cause analysis and coordinating with development teams or vendors as needed. Support and design application integrations by leveraging a deep understanding of backend data dictionaries, business logic, and integration technologies such as REST APIs to ensure seamless data flow between systems. Manage the full application lifecycle, from collaborating with business stakeholders on strategic planning and requirements gathering to leading major projects for new rollouts, upgrades, and system decommissioning. Serve as an effective backup and Subject Matter Expert (SME), providing cross‑functional support and guidance on all line‑of‑business applications. Oversee application and system performance through proactive monitoring, troubleshooting bottlenecks, and implementing solutions to optimize efficiency, stability, and scalability. Administer application access, security, and user accounts with a focus on establishing best practices and ensuring data integrity and compliance with security policies. Own the database maintenance lifecycle, including the design and execution of backup strategies, disaster recovery plans, and performance tuning to ensure data availability and integrity. Create advanced financial and performance reports, dashboards, and visualizations using tools like Power BI to provide senior leadership with actionable business insights. Write and execute complex SQL statements for advanced data analysis, troubleshooting, and reporting across various database systems (e.g., SQL Server, DB2, PostgreSQL). Act as a primary point of contact for external software vendors, managing relationships, coordinating technical support, and influencing product roadmaps to align with organizational needs. Develop and maintain comprehensive technical documentation, knowledge‑base articles, and training materials that serve as a resource for both IT staff and end‑users. Mentor junior application analysts and contribute to a culture of knowledge sharing and continuous improvement within the team. Maintain a comprehensive understanding of industry trends, emerging technologies, and best practices in application management, and advise leadership on strategic opportunities. Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field, or a minimum of 7 + years of equivalent professional experience in a similar role. Proven experience in a technical support or application management environment, with at least 3 + years specifically at a Tier 2‑3 level providing application support. Advanced experience with relational database systems and the ability to write complex, optimized queries for data analysis, reporting, and troubleshooting. Experience with backend data dictionaries and designing application integrations using technologies like REST APIs. Experience with and a deep understanding of a range of enterprise applications (e.g., ERP, CRM, xRM). Demonstrated ability to lead projects, manage competing priorities, and drive tasks to successful completion. This position is in a general office environment with frequent computer use and requires on‑site presence. Employee Benefits
Competitive salary range: $93,600 – $114,400 per year. 401(k) with company match and profit sharing. Paid vacation, holiday & sick leave. Health insurance (Premera Blue Cross Medical with telehealth & dental). Vision insurance (VSP). Life, AD&D & disability insurance (company‑paid). Employee assistance program. Quarterly employee recognition cash program. Discounts on CAT products, rentals/sales. Credit union membership. Career growth opportunities within a 4th‑generation family‑owned company of over 96 years. Seniority bonus, starting at 5 + years. Employee referral bonus. Seniority Level
Mid‑Senior level Employment Type
Full-time Job Function
Information Technology Company Information
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our member companies include N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family‑owned and managed company since 1929 with over 1,200 employees, our mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. To apply for this unique position, please visit our website at www.ncmachinery.com.
#J-18808-Ljbffr
The Senior Application Analyst is a key technical and strategic resource responsible for the administration, optimization, and long‑term health of the organization’s critical business applications. The role leads the resolution of complex, high‑impact technical issues, serves as a principal liaison between business units and IT, and drives strategic initiatives related to application lifecycle management. The Senior Application Analyst ensures that application architecture, performance, and security align with industry standards and support the company’s long‑term business objectives. Primary Responsibilities
Provide Tier 2‑3 technical leadership and serve as the final point of escalation for complex application issues, performing advanced root‑cause analysis and coordinating with development teams or vendors as needed. Support and design application integrations by leveraging a deep understanding of backend data dictionaries, business logic, and integration technologies such as REST APIs to ensure seamless data flow between systems. Manage the full application lifecycle, from collaborating with business stakeholders on strategic planning and requirements gathering to leading major projects for new rollouts, upgrades, and system decommissioning. Serve as an effective backup and Subject Matter Expert (SME), providing cross‑functional support and guidance on all line‑of‑business applications. Oversee application and system performance through proactive monitoring, troubleshooting bottlenecks, and implementing solutions to optimize efficiency, stability, and scalability. Administer application access, security, and user accounts with a focus on establishing best practices and ensuring data integrity and compliance with security policies. Own the database maintenance lifecycle, including the design and execution of backup strategies, disaster recovery plans, and performance tuning to ensure data availability and integrity. Create advanced financial and performance reports, dashboards, and visualizations using tools like Power BI to provide senior leadership with actionable business insights. Write and execute complex SQL statements for advanced data analysis, troubleshooting, and reporting across various database systems (e.g., SQL Server, DB2, PostgreSQL). Act as a primary point of contact for external software vendors, managing relationships, coordinating technical support, and influencing product roadmaps to align with organizational needs. Develop and maintain comprehensive technical documentation, knowledge‑base articles, and training materials that serve as a resource for both IT staff and end‑users. Mentor junior application analysts and contribute to a culture of knowledge sharing and continuous improvement within the team. Maintain a comprehensive understanding of industry trends, emerging technologies, and best practices in application management, and advise leadership on strategic opportunities. Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field, or a minimum of 7 + years of equivalent professional experience in a similar role. Proven experience in a technical support or application management environment, with at least 3 + years specifically at a Tier 2‑3 level providing application support. Advanced experience with relational database systems and the ability to write complex, optimized queries for data analysis, reporting, and troubleshooting. Experience with backend data dictionaries and designing application integrations using technologies like REST APIs. Experience with and a deep understanding of a range of enterprise applications (e.g., ERP, CRM, xRM). Demonstrated ability to lead projects, manage competing priorities, and drive tasks to successful completion. This position is in a general office environment with frequent computer use and requires on‑site presence. Employee Benefits
Competitive salary range: $93,600 – $114,400 per year. 401(k) with company match and profit sharing. Paid vacation, holiday & sick leave. Health insurance (Premera Blue Cross Medical with telehealth & dental). Vision insurance (VSP). Life, AD&D & disability insurance (company‑paid). Employee assistance program. Quarterly employee recognition cash program. Discounts on CAT products, rentals/sales. Credit union membership. Career growth opportunities within a 4th‑generation family‑owned company of over 96 years. Seniority bonus, starting at 5 + years. Employee referral bonus. Seniority Level
Mid‑Senior level Employment Type
Full-time Job Function
Information Technology Company Information
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our member companies include N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family‑owned and managed company since 1929 with over 1,200 employees, our mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. To apply for this unique position, please visit our website at www.ncmachinery.com.
#J-18808-Ljbffr