N C Machinery Co.
Product Support Sales Representative
N C Machinery Co., Washington, District of Columbia, us, 20022
The Parts Department is seeking a Product Support Sales Representative (PSSR) in our Wenatchee Branch. As a Commission Salesperson, you will be responsible for selling all Parts and Service to your assigned customer accounts. Your primary goal is to grow our parts and service business by building and maintaining strong customer relationships. This role is ideal for a self-motivated individual with a passion for heavy machinery, excellent communication skills, and a strong customer-first attitude
Key Responsibilities
Sales Generation:
Proactively call on your customer base by identifying customers’ needs for parts and service.
Identify customer key decision makers for each customer.
Meet or exceed sales strategies assigned to your customer accounts.
Develop and execute strategic sales plans to achieve goals.
Complete Undercarriage, GET, and Machine Inspections
Attend All Required Sales Meetings
Customer Relationship Management
Build and maintain long-term relationships with your assigned customers by providing top-tier customer service and ensuring satisfaction.
Provide quotes for parts and services utilizing Sales Funnel Management
Provide ongoing support to your customer accounts utilizing available resources i.e.; Service Department, Parts Department, Technical Services, Finance Departments, and Peers.
Entertain Customers at Sporting Events and other events.
Comply with Company and Customer safety policies
Ability to work in adverse weather conditions and in and around heavy equipment.
Product Knowledge
Complete DPC PSSR training (Foundational and Advanced Certificate)
Complete DPC Parts Training
Become Familiar with all Merchandising Programs
Attend all required training events.
Complete Other DPC course applicable to PSSR Role
Territory Management
Position will be based out of Wenatchee, WA
Manage customer accounts through SalesLink
Complete All leads through Sales Funnel Management
Update customer information as required.
Maintain Company Vehicle per Company Policy
Complete Weekly Call Reports
Complete Weekly Expense Reports
Collaborative Engagement
Work closely with service department, Parts department, Credit Department, and Accounting Department to ensure customer satisfaction
Attend networking events, trade shows, and other industry related functions to promote the dealership and products and services.
Qualifications & Experience Needed
Required
Proven sales Experience, preferably in heavy equipment, construction, or related industries.
Strong negotiation, communication and interpersonal skills.
Ability to work independently with minimal supervision while meeting or exceeding sales goals.
Willingness to travel with in Washington dealer territory to meet with customers.
Valid WA Driver’s license
Demonstrated proficiency in Microsoft Office.
Preferred
Familiar with Caterpillar Products and services
Proficient with CRM software and sales reporting tools.
BA/BS degree
Compensation
Lucrative Earning Potential: On target earnings (OTE) potential for the first year is $85,000-90,000 which includes a base salary of $50,000 per year plus commission.
Use of Company Vehicle
Employee Benefits
Retirement: 401k w/ Company Match and Profit Sharing
Paid Time Off: Paid Vacation, Holiday & Sick Leave
Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
Vision Insurance: VSP Vision Insurance.
Insurance: Company Paid Life, AD&D & Disability Insurance
Guidance Resources: Employee Assistance Program
Rewards: Quarterly Employee Recognition Cash Program
Discounts: CAT Products, Rental/Sales Discounts
Financial Access: Credit Union Membership is available
Growth/Stability: Career Growth Opportunities within a 4thGeneration Family owned Company for 96+ years
Tenure: Seniority Bonus, starting at 5+ years
Talent Referral Program: Employee Referral Bonus
To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Key Responsibilities
Sales Generation:
Proactively call on your customer base by identifying customers’ needs for parts and service.
Identify customer key decision makers for each customer.
Meet or exceed sales strategies assigned to your customer accounts.
Develop and execute strategic sales plans to achieve goals.
Complete Undercarriage, GET, and Machine Inspections
Attend All Required Sales Meetings
Customer Relationship Management
Build and maintain long-term relationships with your assigned customers by providing top-tier customer service and ensuring satisfaction.
Provide quotes for parts and services utilizing Sales Funnel Management
Provide ongoing support to your customer accounts utilizing available resources i.e.; Service Department, Parts Department, Technical Services, Finance Departments, and Peers.
Entertain Customers at Sporting Events and other events.
Comply with Company and Customer safety policies
Ability to work in adverse weather conditions and in and around heavy equipment.
Product Knowledge
Complete DPC PSSR training (Foundational and Advanced Certificate)
Complete DPC Parts Training
Become Familiar with all Merchandising Programs
Attend all required training events.
Complete Other DPC course applicable to PSSR Role
Territory Management
Position will be based out of Wenatchee, WA
Manage customer accounts through SalesLink
Complete All leads through Sales Funnel Management
Update customer information as required.
Maintain Company Vehicle per Company Policy
Complete Weekly Call Reports
Complete Weekly Expense Reports
Collaborative Engagement
Work closely with service department, Parts department, Credit Department, and Accounting Department to ensure customer satisfaction
Attend networking events, trade shows, and other industry related functions to promote the dealership and products and services.
Qualifications & Experience Needed
Required
Proven sales Experience, preferably in heavy equipment, construction, or related industries.
Strong negotiation, communication and interpersonal skills.
Ability to work independently with minimal supervision while meeting or exceeding sales goals.
Willingness to travel with in Washington dealer territory to meet with customers.
Valid WA Driver’s license
Demonstrated proficiency in Microsoft Office.
Preferred
Familiar with Caterpillar Products and services
Proficient with CRM software and sales reporting tools.
BA/BS degree
Compensation
Lucrative Earning Potential: On target earnings (OTE) potential for the first year is $85,000-90,000 which includes a base salary of $50,000 per year plus commission.
Use of Company Vehicle
Employee Benefits
Retirement: 401k w/ Company Match and Profit Sharing
Paid Time Off: Paid Vacation, Holiday & Sick Leave
Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
Vision Insurance: VSP Vision Insurance.
Insurance: Company Paid Life, AD&D & Disability Insurance
Guidance Resources: Employee Assistance Program
Rewards: Quarterly Employee Recognition Cash Program
Discounts: CAT Products, Rental/Sales Discounts
Financial Access: Credit Union Membership is available
Growth/Stability: Career Growth Opportunities within a 4thGeneration Family owned Company for 96+ years
Tenure: Seniority Bonus, starting at 5+ years
Talent Referral Program: Employee Referral Bonus
To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr