2nd-Shift IT Helpdesk Specialist — Desktop & Cloud Support

A leading technology firm is seeking an IT helpdesk technician to join their team in Boston, MA. The ideal candidate will have over 3 years of experience, excelling in identity access management and desktop support. Responsibilities include assisting users, troubleshooting helpdesk issues, and providing A/V media support. The role operates on the second shift from 11 AM to 8 PM EST. Candidates should be self-starters and comfortable working independently in a client-focused environment. #J-18808-Ljbffr