Massage Heights Indianapolis
Assistant Spa Manager
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Assistant Spa Manager
role at
Massage Heights Indianapolis
Benefits
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Company Perks
Personal and Career Development
Robust Leadership Training
Digital Work Environment
Beautiful Retreats
Massage Heights Family Fund
Employee Discounts
Competitive hourly pay with commission and bonus opportunities
Schedule / Expected work hours
6–8-hour shifts
Required 1 weekend shift
Days and evening shifts available
Weekends, evenings, and holidays are required
Job Summary The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.
Responsibilities
Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
Assist as assigned with recruitment, hiring, training, developing and retaining top talent
Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
Effectively manage team member schedules to ensure proper execution of daily operations
Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals
Qualifications
At least 1-year face-to-face sales or retail management experience
Self-starter mentality with leadership, organization, communication, and interpersonal skills
At least 1-year experience in training, coaching, and conflict resolution
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate a working knowledge of computers and standard software
Basic business math skills
Must be able to work varied hours to include weekends, evenings, holidays, etc.
Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Join the Team at Massage Heights
Company Values
Ownership
Authentic
Passionate
Accountability
Compensation $15.00 - $19.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Health, Wellness & Fitness
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Assistant Spa Manager
role at
Massage Heights Indianapolis
Benefits
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Company Perks
Personal and Career Development
Robust Leadership Training
Digital Work Environment
Beautiful Retreats
Massage Heights Family Fund
Employee Discounts
Competitive hourly pay with commission and bonus opportunities
Schedule / Expected work hours
6–8-hour shifts
Required 1 weekend shift
Days and evening shifts available
Weekends, evenings, and holidays are required
Job Summary The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.
Responsibilities
Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
Assist as assigned with recruitment, hiring, training, developing and retaining top talent
Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
Effectively manage team member schedules to ensure proper execution of daily operations
Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
Lead by example, demonstrating the ability to achieve personal as well as team goals
Qualifications
At least 1-year face-to-face sales or retail management experience
Self-starter mentality with leadership, organization, communication, and interpersonal skills
At least 1-year experience in training, coaching, and conflict resolution
Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
Demonstrate a working knowledge of computers and standard software
Basic business math skills
Must be able to work varied hours to include weekends, evenings, holidays, etc.
Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Join the Team at Massage Heights
Company Values
Ownership
Authentic
Passionate
Accountability
Compensation $15.00 - $19.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Health, Wellness & Fitness
#J-18808-Ljbffr