BD
Clinical Consultant, Solution Deployment ( Washington, Oregon, Idaho)
BD, Oklahoma City, Oklahoma, United States
Clinical Consultant, Solution Deployment (Washington, Oregon, Idaho)
The Clinical Consultant is responsible for the maintenance of customer relationships in assigned accounts, maintaining a high level of customer service at or above expectations, and demonstrating accountability for their part in the BD Sales Process.
This position serves as an IV therapy clinical expert, device educator, and planner for BD customers.
The Clinical Consultant provides consultation to facilities considering or using BD infusion products, hardware (device) and software (interoperability and connectivity), during the pre‑implementation, implementation, and post‑implementation process.
The position leads presentations and discussions with key individuals or groups to address clinical issues and/or concerns, provides assessments, and offers the clinical value of the BD solution.
Overall Responsibilities
Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
Interacts and supports the Project Manager to ensure timely and productive implementations.
Collaborates with hospital clinicians and EMR vendors to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go‑live and post‑implementation clinical rounds and consulting.
Provides basic HL7 message interpretation and failure resolution to customers and can advance to technical SME when appropriate.
Provides follow‑up to customers, according to department guidelines/criteria, for system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
Develops recommendations to assure customers experience the full benefit and capabilities of implemented solutions.
Skills, Duties and Tasks Particular to the Job
Facilitation of conference calls and customer meetings primarily for small to medium hospital systems for BD Medication Systems Infusion product implementations.
Establish rapport with customers that is conducive to long‑term business relationships.
Provide team support and product information on BD Medication Systems Infusion products as assigned by manager.
Mentor team members to ensure product and process competency.
Manage customer teams, gain consensus within teams and deliver concise and consistent communication.
Guide the review of customer site assessment and facilitate project design and implementation of BD Medication Systems Infusion products and technologies.
Provide feedback to Business Operations and Field Trainer for continuous improvement of implementation methodology, tools, and services.
Technical
Demonstrates expert knowledge of small to medium hospital systems clinical workflow processes, hospital data set/drug library build, clinical system integration, clinical device settings, and interface validation.
Ability to interact and guide diverse cross‑functional teams focusing on large hospital systems and small/medium IDN level health systems.
Demonstrate expertise of established BD Medication Systems Infusion product implementation methodologies and tools or equivalent industry standards.
Detail‑oriented, able to multi‑task and capable of implementing sophisticated projects consistent with established company and customer objectives.
Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across small to medium hospital systems.
Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and standard process considerations and health system standardization.
Install and support BD Medication Systems Infusion hardware and software solutions.
Influence customer acceptance and utilization of BD Medication Systems Infusion products and services in multi‑site and/or sophisticated environments.
Expected to act as a customer support resource when vital.
Knowledgeable with BD Medication Systems Infusion products.
Qualifications
4–6 years of experience in related field.
Current active nursing license required.
Driver license required and age at least 21 years.
Home‑based position with travel (50–100%, overnight).
Requires flexible working hours, including nights and weekends.
Ability to work independently from home office.
Must be able to lift a minimum of 40 lbs.
Position may involve pushing, pulling, stooping, bending and lifting.
Must provide proof of and maintain current immunizations (Hepatitis B, Influenza, MMR, Varicella, annual TB/PPD, Tetanus/Diphtheria/Pertussis) upon hire to access customer sites.
Preferred
Acute care hospital experience required; preference for nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
Specific knowledge of BD business highly desired.
Bachelor’s degree or equivalent experience; advanced degree or certification preferred.
Why Join Us? At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry.
For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence while recognizing the importance of flexibility and work–life balance.
Remote or field‑based positions will have different workplace arrangements indicated in the job posting.
For certain roles at BD, employment is contingent upon receipt of sufficient proof that you are fully vaccinated against COVID‑19.
In some locations, testing for COVID‑19 may be available and/or required.
Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Salary Range Information $87,500.00 – $144,400.00 USD Annual
Equal Opportunity Employer Becton, Dickinson, and Company is an Equal Opportunity Employer.
We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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This position serves as an IV therapy clinical expert, device educator, and planner for BD customers.
The Clinical Consultant provides consultation to facilities considering or using BD infusion products, hardware (device) and software (interoperability and connectivity), during the pre‑implementation, implementation, and post‑implementation process.
The position leads presentations and discussions with key individuals or groups to address clinical issues and/or concerns, provides assessments, and offers the clinical value of the BD solution.
Overall Responsibilities
Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
Interacts and supports the Project Manager to ensure timely and productive implementations.
Collaborates with hospital clinicians and EMR vendors to facilitate and participate in the development of policies and procedures; defining workflows, protocol developments and updates; resource group development; device education; go‑live and post‑implementation clinical rounds and consulting.
Provides basic HL7 message interpretation and failure resolution to customers and can advance to technical SME when appropriate.
Provides follow‑up to customers, according to department guidelines/criteria, for system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
Develops recommendations to assure customers experience the full benefit and capabilities of implemented solutions.
Skills, Duties and Tasks Particular to the Job
Facilitation of conference calls and customer meetings primarily for small to medium hospital systems for BD Medication Systems Infusion product implementations.
Establish rapport with customers that is conducive to long‑term business relationships.
Provide team support and product information on BD Medication Systems Infusion products as assigned by manager.
Mentor team members to ensure product and process competency.
Manage customer teams, gain consensus within teams and deliver concise and consistent communication.
Guide the review of customer site assessment and facilitate project design and implementation of BD Medication Systems Infusion products and technologies.
Provide feedback to Business Operations and Field Trainer for continuous improvement of implementation methodology, tools, and services.
Technical
Demonstrates expert knowledge of small to medium hospital systems clinical workflow processes, hospital data set/drug library build, clinical system integration, clinical device settings, and interface validation.
Ability to interact and guide diverse cross‑functional teams focusing on large hospital systems and small/medium IDN level health systems.
Demonstrate expertise of established BD Medication Systems Infusion product implementation methodologies and tools or equivalent industry standards.
Detail‑oriented, able to multi‑task and capable of implementing sophisticated projects consistent with established company and customer objectives.
Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across small to medium hospital systems.
Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and standard process considerations and health system standardization.
Install and support BD Medication Systems Infusion hardware and software solutions.
Influence customer acceptance and utilization of BD Medication Systems Infusion products and services in multi‑site and/or sophisticated environments.
Expected to act as a customer support resource when vital.
Knowledgeable with BD Medication Systems Infusion products.
Qualifications
4–6 years of experience in related field.
Current active nursing license required.
Driver license required and age at least 21 years.
Home‑based position with travel (50–100%, overnight).
Requires flexible working hours, including nights and weekends.
Ability to work independently from home office.
Must be able to lift a minimum of 40 lbs.
Position may involve pushing, pulling, stooping, bending and lifting.
Must provide proof of and maintain current immunizations (Hepatitis B, Influenza, MMR, Varicella, annual TB/PPD, Tetanus/Diphtheria/Pertussis) upon hire to access customer sites.
Preferred
Acute care hospital experience required; preference for nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
Specific knowledge of BD business highly desired.
Bachelor’s degree or equivalent experience; advanced degree or certification preferred.
Why Join Us? At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry.
For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence while recognizing the importance of flexibility and work–life balance.
Remote or field‑based positions will have different workplace arrangements indicated in the job posting.
For certain roles at BD, employment is contingent upon receipt of sufficient proof that you are fully vaccinated against COVID‑19.
In some locations, testing for COVID‑19 may be available and/or required.
Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Salary Range Information $87,500.00 – $144,400.00 USD Annual
Equal Opportunity Employer Becton, Dickinson, and Company is an Equal Opportunity Employer.
We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
#J-18808-Ljbffr