Tata Consultancy Services
ServiceNow Engineer
Tata Consultancy Services, San Francisco, California, United States, 94199
Job Description
Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations
Ability to configure ServiceNow ITSM applications in alignment with approved design plans
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Behavioral competency
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good To Have
ServiceNow Implementation Specialist certification
ITIL V3/V4 foundation certification
In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a “Green Card Holder”), or a Political Asylee or Refugee.
Salary Range: $120,000 – $140,000 per year
Employee Benefits
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications
Bachelor of Computer Science
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industry: IT Services and IT Consulting
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Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations
Ability to configure ServiceNow ITSM applications in alignment with approved design plans
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Behavioral competency
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good To Have
ServiceNow Implementation Specialist certification
ITIL V3/V4 foundation certification
In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a “Green Card Holder”), or a Political Asylee or Refugee.
Salary Range: $120,000 – $140,000 per year
Employee Benefits
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Qualifications
Bachelor of Computer Science
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industry: IT Services and IT Consulting
#J-18808-Ljbffr