ITC Infotech
Hardware Asset Management (HAM) Operations Specialist
ITC Infotech, Bethesda, Maryland, us, 20811
Hardware Asset Management (HAM) Operations Specialist
This role is offered by ITC Infotech. Compensation is based on skills and experience; discuss with recruiter's for details.
Location Bethesda, MD
Base pay range $81,428 – $92,150 per year
Role Overview The Hardware Asset Management (HAM) Operations Specialist is responsible for executing end‑to‑end asset lifecycle activities, ensuring accurate tracking, compliance, and governance of IT hardware assets. The role focuses on handling returned consignments, validating redeployment, managing disposal processes, updating asset records, and coordinating legal hold checks in alignment with organizational policies and ServiceNow HAM Pro standards.
Key Responsibilities
Move received consignments from vendors to designated storage rooms and verify asset condition.
Validate assets for redeployment readiness and update status accordingly.
Transfer assets to disposal storage as per policy and ensure compliance with guidelines.
Update each RITM and asset record accurately in ServiceNow HAM Pro.
Maintain audit‑ready documentation for all asset movements.
Coordinate with the legal team for legal hold checks before disposal.
Required Skills & Qualifications
3–5 years of experience in HAM operations.
Strong understanding of IT asset management principles and compliance standards.
Excellent attention to detail and ability to maintain accurate records.
Good communication skills for cross‑functional coordination (legal, procurement, operations).
Familiarity with ITIL practices and asset governance frameworks.
Functional experience with ServiceNow HAM Pro workflows and asset lifecycle processes is preferred.
Education Qualification Bachelor’s degree in computer science, information technology, or a related field (or equivalent experience).
Equal Opportunity Employment Statement ITC Infotech is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation or gender identity, or any other protected characteristic.
Seniority Level Associate
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
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Location Bethesda, MD
Base pay range $81,428 – $92,150 per year
Role Overview The Hardware Asset Management (HAM) Operations Specialist is responsible for executing end‑to‑end asset lifecycle activities, ensuring accurate tracking, compliance, and governance of IT hardware assets. The role focuses on handling returned consignments, validating redeployment, managing disposal processes, updating asset records, and coordinating legal hold checks in alignment with organizational policies and ServiceNow HAM Pro standards.
Key Responsibilities
Move received consignments from vendors to designated storage rooms and verify asset condition.
Validate assets for redeployment readiness and update status accordingly.
Transfer assets to disposal storage as per policy and ensure compliance with guidelines.
Update each RITM and asset record accurately in ServiceNow HAM Pro.
Maintain audit‑ready documentation for all asset movements.
Coordinate with the legal team for legal hold checks before disposal.
Required Skills & Qualifications
3–5 years of experience in HAM operations.
Strong understanding of IT asset management principles and compliance standards.
Excellent attention to detail and ability to maintain accurate records.
Good communication skills for cross‑functional coordination (legal, procurement, operations).
Familiarity with ITIL practices and asset governance frameworks.
Functional experience with ServiceNow HAM Pro workflows and asset lifecycle processes is preferred.
Education Qualification Bachelor’s degree in computer science, information technology, or a related field (or equivalent experience).
Equal Opportunity Employment Statement ITC Infotech is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation or gender identity, or any other protected characteristic.
Seniority Level Associate
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
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