Washington Metropolitan Area Transit Authority (WMATA)
Supervisor, Warehousing & Logistics
Washington Metropolitan Area Transit Authority (WMATA), Washington, District of Columbia, us, 20022
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Job Summary The Supervisor, Warehousing and Logistics ensures that safety and service levels are effective and efficient for assigned warehouse(s), inbound/outbound operations, property disposition and quality control and/or functional processes on a specified shift(s), within the Office of Supply Chain Warehousing and Logistics (SCWL). This individual leads, mentors, trains, coaches and develops a team of Supply Chain Specialists and Associates while maintaining the highest levels of productivity, safety and quality.
Essential Functions
Provides overall direction, coordination, and monitoring of assigned warehouse(s), inbound/outbound operations, property disposal, quality control or functional processes on a specified shift(s), within Supply Chain Warehousing and Logistics (SCWL) including: the development of standard operating procedures; the identification and enforcement of safety regulations within the warehouse(s) and the implementation of programs to ensure the safety and optimal performance of the workforce.
Interprets big data and delivers meaningful results that keenly drive productivity and efficiency to improve performance and/or meet performance metrics within SCWL.
Builds and delivers productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other supervisors to balance labor.
Monitors warehouse operations and functional processes to ensure that policies, standard operating procedures, risk management and internal controls are followed.
Investigates customer complaints or service issues, performs root cause analyses and provides resolutions. Implements corrective actions to prevent reoccurrence.
Leads and inspires workforce and provides the necessary tools and resources to drive productivity and efficiency through data-driven decisions and analytical problem-solving amongst team members. Strives to continuously improve the efficiency of WMATA’s Supply Chain and instill a culture of customer fixation, aiming for excellent customer service, a high standard of operations quality & safety and an atmosphere of best practice sharing among the team and with peers.
Minimum Qualifications
High school diploma or GED
Minimum of five (5) years of experience in all facets of supply chain management, including at least one (1) year of supervisory management and two (2) years in warehousing and logistics environment.
Preferred Qualifications
Bachelor’s Degree in Supply Chain Management, Business, Finance, or related field
Medical Requirement Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Evaluation Criteria
Personal Interview
Skills Assessments
Verification of education and experience
Criminal Background Check
Credit history report for positions with fiduciary responsibilities
Successful completion of a medical examination including a drug and alcohol screening
Review of a current Motor Vehicle Report
Equal Opportunity Statement Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.
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Job Summary The Supervisor, Warehousing and Logistics ensures that safety and service levels are effective and efficient for assigned warehouse(s), inbound/outbound operations, property disposition and quality control and/or functional processes on a specified shift(s), within the Office of Supply Chain Warehousing and Logistics (SCWL). This individual leads, mentors, trains, coaches and develops a team of Supply Chain Specialists and Associates while maintaining the highest levels of productivity, safety and quality.
Essential Functions
Provides overall direction, coordination, and monitoring of assigned warehouse(s), inbound/outbound operations, property disposal, quality control or functional processes on a specified shift(s), within Supply Chain Warehousing and Logistics (SCWL) including: the development of standard operating procedures; the identification and enforcement of safety regulations within the warehouse(s) and the implementation of programs to ensure the safety and optimal performance of the workforce.
Interprets big data and delivers meaningful results that keenly drive productivity and efficiency to improve performance and/or meet performance metrics within SCWL.
Builds and delivers productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other supervisors to balance labor.
Monitors warehouse operations and functional processes to ensure that policies, standard operating procedures, risk management and internal controls are followed.
Investigates customer complaints or service issues, performs root cause analyses and provides resolutions. Implements corrective actions to prevent reoccurrence.
Leads and inspires workforce and provides the necessary tools and resources to drive productivity and efficiency through data-driven decisions and analytical problem-solving amongst team members. Strives to continuously improve the efficiency of WMATA’s Supply Chain and instill a culture of customer fixation, aiming for excellent customer service, a high standard of operations quality & safety and an atmosphere of best practice sharing among the team and with peers.
Minimum Qualifications
High school diploma or GED
Minimum of five (5) years of experience in all facets of supply chain management, including at least one (1) year of supervisory management and two (2) years in warehousing and logistics environment.
Preferred Qualifications
Bachelor’s Degree in Supply Chain Management, Business, Finance, or related field
Medical Requirement Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Evaluation Criteria
Personal Interview
Skills Assessments
Verification of education and experience
Criminal Background Check
Credit history report for positions with fiduciary responsibilities
Successful completion of a medical examination including a drug and alcohol screening
Review of a current Motor Vehicle Report
Equal Opportunity Statement Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.
#J-18808-Ljbffr