Schulte Hospitality Group
Front Desk Supervisor / Courtyard by Marriott Little Italy Hotel
Schulte Hospitality Group, San Diego, California, United States, 92189
Front Desk Supervisor / Courtyard by Marriott Little Italy Hotel
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Front Desk Supervisor / Courtyard by Marriott Little Italy Hotel
role at
Schulte Hospitality Group
Schulte Companies is seeking an energetic, experienced, and hands‑on
Front Office Supervisor (Part‑Time)
to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.
What's In It For You? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun, and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including:
Daily Pay
Free telemedicine and virtual mental health care access for all associates starting day one
Multiple health insurance and life insurance options
401k plan + company match for eligible associates
Paid time off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings marketplace – discounts on event tickets, electronics, gym memberships, and more
Job Duties And Responsibilities
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of the department.
Assist in training new associates and cross‑training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Maintain thorough knowledge of emergency procedures and ensure staff responds appropriately in emergencies. Assist the Emergency Response Team as necessary. Know the location and use of fire extinguishers.
Monitor daily status of rooms, rates, discount rates and packages.
Maintain current list of available rooms for walk situations.
Coordinate blocking of rooms.
Check printed registration cards against information on arrival report and rectify any discrepancies.
Ensure prompt and courteous service to guests.
Pre‑register guests according to standards.
Complete and monitor employee schedule.
Monitor VIP arrivals.
Notify maintenance department of any maintenance issues.
Keep track of rooms to ensure accurate status and readiness for check‑in.
Hire, coach and discipline direct reports. Interact positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment‑free work environment.
Act as manager on duty as required.
Work nights, weekends and holidays as necessary.
Perform various other duties as assigned to meet business objectives.
Education And Experience
In‑depth knowledge of hotel front‑desk operations.
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed expectations of guests and team members.
Excellent time‑management skills.
Knowledge, Skills And Abilities
Ability to multi‑task.
Team player.
Ability to exceed expectations of guests.
Experience with the hiring process (phone interview, manager interview, drug screen, background check, reference checks, and potential employment assessment).
Schulte Companies is an Equal Opportunity Employer. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
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Front Desk Supervisor / Courtyard by Marriott Little Italy Hotel
role at
Schulte Hospitality Group
Schulte Companies is seeking an energetic, experienced, and hands‑on
Front Office Supervisor (Part‑Time)
to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.
What's In It For You? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun, and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including:
Daily Pay
Free telemedicine and virtual mental health care access for all associates starting day one
Multiple health insurance and life insurance options
401k plan + company match for eligible associates
Paid time off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings marketplace – discounts on event tickets, electronics, gym memberships, and more
Job Duties And Responsibilities
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of the department.
Assist in training new associates and cross‑training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Maintain thorough knowledge of emergency procedures and ensure staff responds appropriately in emergencies. Assist the Emergency Response Team as necessary. Know the location and use of fire extinguishers.
Monitor daily status of rooms, rates, discount rates and packages.
Maintain current list of available rooms for walk situations.
Coordinate blocking of rooms.
Check printed registration cards against information on arrival report and rectify any discrepancies.
Ensure prompt and courteous service to guests.
Pre‑register guests according to standards.
Complete and monitor employee schedule.
Monitor VIP arrivals.
Notify maintenance department of any maintenance issues.
Keep track of rooms to ensure accurate status and readiness for check‑in.
Hire, coach and discipline direct reports. Interact positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment‑free work environment.
Act as manager on duty as required.
Work nights, weekends and holidays as necessary.
Perform various other duties as assigned to meet business objectives.
Education And Experience
In‑depth knowledge of hotel front‑desk operations.
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed expectations of guests and team members.
Excellent time‑management skills.
Knowledge, Skills And Abilities
Ability to multi‑task.
Team player.
Ability to exceed expectations of guests.
Experience with the hiring process (phone interview, manager interview, drug screen, background check, reference checks, and potential employment assessment).
Schulte Companies is an Equal Opportunity Employer. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
#J-18808-Ljbffr