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MBTA

Human Resources Compliance Specialist

MBTA, Boston, Massachusetts, us, 02298

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The HR Compliance Specialist will be responsible for compliance requirements within the Human Resources department. They will assist with implementing and updating programs, policies, and procedures. This role requires excellent communication skills, strong attention to detail, and the ability to handle sensitive information with confidentiality.

Manage Human Resources (HR) compliance by conducting period reviews, audits, and annual submissions, including, but not limited to, gathering, reviewing, and analyzing internal records.

Monitor and ensure compliance with HR policies and procedures and employment laws.

Help draft Human Resources procedures, processes, and policies to better facilitate compliance, including assisting with updating the Employee Handbook.

Maintain compliance with current applicable local, state, and federal employment regulations, including, but not limited to, the Federal Transit Agency (FTA).

Manage and track employee personnel folder request process and any other legal compliance requests (i.e., MCAD complaints). Assist in gathering the information when necessary.

Oversee the E-Verify and I-9 process and its compliance for all hires, including collaboration with recruitment department, reviewing I-9 documentation, following up on non-compliance, and maintaining I-9 record compliance.

Support the recruitment and onboarding process, including being responsible for background check adjudication process, evaluating background check results against MBTA policy and current regulations to determine eligibility for hire.

Maintain the Authority’s electronic employee personnel records database and ensure compliance with the Massachusetts Statewide Records Retention Schedule.

Conduct scheduled Human Resources compliance audits and prepared data summaries, presentations, and reports on findings status and recommendations.

Coordinate with the business partners on the exit interview process, including assisting the business partners in sending out interviews, conducting exit interviews, and gathering completed interviews.

Responsible for reporting out exit interview information, including any trends.

Work in collaboration with internal partners such as the Office of Diversity and Civil Rights, Legal, Labor Relations and other groups as needed.

Aid in conducting analysis of employment-related data and prepares required reports; compiles raw data into usable reports to assist with reporting needs of the Human Resources team.

Exercise professionalism and confidentiality always, building trust and strong partnerships with clients.

Perform all other duties and projects that may be assigned.

Supervision

Contractors and/or student interns

Bachelor’s degree in human resources, business administration, or a related field

Four (4) years of Human Resources experience

One (1) year of compliance experience

Experience in a fast-paced team environment with strong attention to detail

Demonstrated knowledge of Human Resources practices, employment laws, and compliance experience

Strong awareness of state and federal employment regulations

Resourceful, analytical, and problem‑solving aptitude

Excellent communication skills, interpersonal skills, ethics, and cultural awareness

Demonstrated experience responding to clients with a customer service attitude.

Ability to maintain professionalism and confidentiality.

Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and comfortable learning new technical systems as needed.

A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.

An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.

A master’s degree in a related subject substitute for two (2) years of general experience.

A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Preferred Experience and Skills

Additional HR training or experience

PHR or SPHR certification

Familiarity with HRIS systems, Tableau Server

Experience working in a union environment.

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