MBTA
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Human Resources Compliance Specialist
role at
MBTA . At the MBTA, we envision a thriving region enabled by a best‑in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee, including those in this role, performs their duties based on this vision, mission, and values, and may be called to attend local safety committee meetings as needed. Job Summary
The HR Compliance Specialist will be responsible for compliance requirements within the Human Resources department. The role includes implementing and updating programs, policies, and procedures. Excellent communication, strong attention to detail, and the ability to handle sensitive information with confidentiality are essential. Duties & Responsibilities
Manage HR compliance through periodic reviews, audits, and annual submissions, gathering, reviewing, and analyzing internal records. Monitor and ensure compliance with HR policies, procedures, and employment laws. Assist in drafting and updating Human Resources procedures, processes, and policies, including the Employee Handbook. Maintain compliance with applicable local, state, and federal employment regulations, including the Federal Transit Agency (FTA). Track employee personnel folder requests and other legal compliance requests (e.g., MCAD complaints), gathering information as needed. Oversee the E‑Verify and I‑9 processes, ensuring compliance for all hires, collaborating with recruitment, reviewing I‑9 documentation, and following up on non‑compliance. Support recruitment and onboarding, including background‑check adjudication and evaluating results against MBTA policy and regulations. Maintain the Authority’s electronic personnel records database and ensure compliance with the Massachusetts Statewide Records Retention Schedule. Conduct scheduled HR compliance audits and prepare data summaries, presentations, and reports on findings, status, and recommendations. Coordinate with business partners on the exit interview process, assisting in conducting interviews, collecting completed interviews, and reporting trends. Collaborate with internal partners such as the Office of Diversity and Civil Rights, Legal, Labor Relations, and other groups as needed. Analyze employment‑related data, compile raw data into usable reports, and assist with reporting needs of the HR team. Maintain professionalism and confidentiality, building trust and strong partnerships with clients. Perform other duties and projects as assigned. Supervision
Contractors and/or student interns. Minimum Requirements & Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field. Four (4) years of Human Resources experience. One (1) year of compliance experience. Experience in a fast‑paced team environment with strong attention to detail. Demonstrated knowledge of HR practices, employment laws, and compliance experience. Strong awareness of state and federal employment regulations. Resourceful, analytical, and problem‑solving aptitude. Excellent communication, interpersonal skills, ethics, and cultural awareness. Customer‑service attitude when responding to clients. Professionalism and confidentiality. Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and willingness to learn new technical systems. Substitutions Include
A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree. An associate degree and an additional three (3) years of directly related experience substitutes for the bachelor’s degree. A master’s degree in a related subject substitutes for two (2) years of general experience. A nationally recognized or statewide/professional certification in a related field substitutes for one year of experience. Preferred Experience And Skills
Additional HR training or experience. PHR or SPHR certification. Familiarity with HRIS systems, Tableau Server. Experience working in a union environment. Job Conditions
Ability to read, comprehend, communicate, and respond to instructions in English. Minimum age eighteen (18) years (unless participating in an approved high‑school internship/co‑op program). Ability to commute to assigned work locations in the Boston, MA metro area. Provide courteous and professional customer experiences. Work independently and as part of a diverse workforce team (or supervise, if required). Uphold the rights and interests of the MBTA while building relationships with employees and co‑workers. Adhere to all MBTA policies, including EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies. Maintain a satisfactory work record for the two (2) years immediately prior to the closing date of the posting (unless a current student or recent graduate). Pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical clinic screening, including physical examination and drug/alcohol screenings. Work all shifts and/or locations assigned, directed, or necessary for this position, including up to 24 hours per day, 7 days per week as necessary. Intern/co‑op staff must be enrolled full or part‑time in an accredited program and maintain a cumulative GPA of at least 2.5, have valid work authorization and a U.S. Social Security Number before starting pre‑employment screening/boarding. Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly. Incomplete applications may not be considered. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. Work Eligibility: All employees must be legally authorized to work in the United States on an unrestricted basis. Interviews: Candidates should arrive on time, be prepared, remain for the duration of the interview, and if remote, be in a quiet place without distraction. Safety Sensitive Positions: Employees in this classification may be subject to periodic physical examinations and random drug and alcohol testing. On‑call or 24/7 Positions: Employees must be available to respond to page/text/call and report to work as determined by the Authority. Essential / Emergency Staff: During declared states of emergency, employees may be required to report to work as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. Contact the ADA Unit at 617‑222‑5751 or hradaaa@mbta.com for assistance. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. Intern/Co‑Op Benefits: Employees in an internship or co‑op are eligible for accrued paid sick leave and a monthly transportation pass, but no additional benefits are currently offered for interns or co‑ops.
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Human Resources Compliance Specialist
role at
MBTA . At the MBTA, we envision a thriving region enabled by a best‑in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee, including those in this role, performs their duties based on this vision, mission, and values, and may be called to attend local safety committee meetings as needed. Job Summary
The HR Compliance Specialist will be responsible for compliance requirements within the Human Resources department. The role includes implementing and updating programs, policies, and procedures. Excellent communication, strong attention to detail, and the ability to handle sensitive information with confidentiality are essential. Duties & Responsibilities
Manage HR compliance through periodic reviews, audits, and annual submissions, gathering, reviewing, and analyzing internal records. Monitor and ensure compliance with HR policies, procedures, and employment laws. Assist in drafting and updating Human Resources procedures, processes, and policies, including the Employee Handbook. Maintain compliance with applicable local, state, and federal employment regulations, including the Federal Transit Agency (FTA). Track employee personnel folder requests and other legal compliance requests (e.g., MCAD complaints), gathering information as needed. Oversee the E‑Verify and I‑9 processes, ensuring compliance for all hires, collaborating with recruitment, reviewing I‑9 documentation, and following up on non‑compliance. Support recruitment and onboarding, including background‑check adjudication and evaluating results against MBTA policy and regulations. Maintain the Authority’s electronic personnel records database and ensure compliance with the Massachusetts Statewide Records Retention Schedule. Conduct scheduled HR compliance audits and prepare data summaries, presentations, and reports on findings, status, and recommendations. Coordinate with business partners on the exit interview process, assisting in conducting interviews, collecting completed interviews, and reporting trends. Collaborate with internal partners such as the Office of Diversity and Civil Rights, Legal, Labor Relations, and other groups as needed. Analyze employment‑related data, compile raw data into usable reports, and assist with reporting needs of the HR team. Maintain professionalism and confidentiality, building trust and strong partnerships with clients. Perform other duties and projects as assigned. Supervision
Contractors and/or student interns. Minimum Requirements & Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field. Four (4) years of Human Resources experience. One (1) year of compliance experience. Experience in a fast‑paced team environment with strong attention to detail. Demonstrated knowledge of HR practices, employment laws, and compliance experience. Strong awareness of state and federal employment regulations. Resourceful, analytical, and problem‑solving aptitude. Excellent communication, interpersonal skills, ethics, and cultural awareness. Customer‑service attitude when responding to clients. Professionalism and confidentiality. Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and willingness to learn new technical systems. Substitutions Include
A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree. An associate degree and an additional three (3) years of directly related experience substitutes for the bachelor’s degree. A master’s degree in a related subject substitutes for two (2) years of general experience. A nationally recognized or statewide/professional certification in a related field substitutes for one year of experience. Preferred Experience And Skills
Additional HR training or experience. PHR or SPHR certification. Familiarity with HRIS systems, Tableau Server. Experience working in a union environment. Job Conditions
Ability to read, comprehend, communicate, and respond to instructions in English. Minimum age eighteen (18) years (unless participating in an approved high‑school internship/co‑op program). Ability to commute to assigned work locations in the Boston, MA metro area. Provide courteous and professional customer experiences. Work independently and as part of a diverse workforce team (or supervise, if required). Uphold the rights and interests of the MBTA while building relationships with employees and co‑workers. Adhere to all MBTA policies, including EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies. Maintain a satisfactory work record for the two (2) years immediately prior to the closing date of the posting (unless a current student or recent graduate). Pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical clinic screening, including physical examination and drug/alcohol screenings. Work all shifts and/or locations assigned, directed, or necessary for this position, including up to 24 hours per day, 7 days per week as necessary. Intern/co‑op staff must be enrolled full or part‑time in an accredited program and maintain a cumulative GPA of at least 2.5, have valid work authorization and a U.S. Social Security Number before starting pre‑employment screening/boarding. Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly. Incomplete applications may not be considered. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. Work Eligibility: All employees must be legally authorized to work in the United States on an unrestricted basis. Interviews: Candidates should arrive on time, be prepared, remain for the duration of the interview, and if remote, be in a quiet place without distraction. Safety Sensitive Positions: Employees in this classification may be subject to periodic physical examinations and random drug and alcohol testing. On‑call or 24/7 Positions: Employees must be available to respond to page/text/call and report to work as determined by the Authority. Essential / Emergency Staff: During declared states of emergency, employees may be required to report to work as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. Contact the ADA Unit at 617‑222‑5751 or hradaaa@mbta.com for assistance. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. Intern/Co‑Op Benefits: Employees in an internship or co‑op are eligible for accrued paid sick leave and a monthly transportation pass, but no additional benefits are currently offered for interns or co‑ops.
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