Senior Supportability Manager, Enterprise SaaS

A leading financial software company is seeking a Customer Supportability Manager to lead a technical team focused on enhancing the customer experience. This role involves driving supportability strategies, overseeing escalations, and engaging with customers to gather insights. The ideal candidate will have over 5 years of leadership experience, strong technical skills, and a passion for customer advocacy. A competitive compensation package, including bonuses and equity rewards, is offered in a hybrid work environment. #J-18808-Ljbffr