Hybrid Senior Manager, Customer Supportability (Tier 2)

A leading software company is seeking a Customer Supportability Manager to lead a technical team, focusing on elevating customer support strategies. This pivotal role requires a candidate with strong leadership and technical skills to improve customer resolution rates and foster a culture of excellence. The ideal applicant will have over 5 years of leadership experience, excellent communication abilities, and a deep understanding of SaaS platforms. The position offers competitive compensation with a hybrid work model. #J-18808-Ljbffr