McDonald's
Director, DevOps Engineering – McDonald’s
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. One of our core strategies is to Double Down on the 3Ds (Delivery, Digital and Drive‑Thru) and accelerate technology innovation so 65M+ customers a day can experience a fast, easy experience whether at a Drive‑Thru, through McDelivery, dine‑in or takeaway.
McDonald’s Global Technology powers tomorrow’s feel‑good moments through transformative technology, AI, robotics and emerging tech. Our teams are diverse and tasked with solving complex tech challenges at a global scale.
Department Overview The Global Technology Infrastructure & Operations team (GTIO) delivers modern technology that supports McDonald’s operations, including Global Networking, Cloud, End User Computing and IT Service Management. The GTIO Director – Global Cloud DevSecOps Platform will lead the McDonald’s Global Enterprise DevSecOps Platform initiative.
Responsibilities Strategic Leadership & Vision
Lead the Cloud Enterprise DevSecOps Platform teams, providing strategic vision while balancing near‑term output.
Develop and deliver a cohesive vision, strategy and roadmaps for the DevSecOps Platform in partnership with multi‑functional teams.
Maintain a strategic focus while retaining an appropriate level of hands‑on management.
Foster a culture of innovation and continuous improvement, ensuring developers have the resources and environment needed to deliver high‑quality solutions efficiently.
Live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
Team Management & Collaboration
Mentor, manage and hire a successful team of managers, architects and engineering professionals; set clear priorities to achieve enterprise goals and critical metrics.
Partner with business leaders, technical product managers and architects to determine long‑term viability of systems/products.
Communicate ideas effectively to a wide variety of audiences, including Directors, Senior Directors and VPs.
Remove bottlenecks to enable teams to work independently; drive proactive identification of gaps and opportunities.
DevOps Platform Strategy & Transformation
Drive the strategy for centralizing and rationalizing the global DevOps tool stack.
Lead evaluation and selection of DevOps tools, promoting standardization and best practices.
Collaborate with stakeholders to define and implement unified processes for CI/CD, automation, monitoring and security.
Understand McDonald’s current landscape of tools, processes, standards and automation as input to vision for the platform.
Understand global and regional infrastructure, CI/CD platform requirements and lead transformation, convergence, standardization and innovation for the Platform.
Internal Developer Portal (IDP – Cortex) Implementation
Champion design, rollout and adoption of an IDP, leveraging Cortex to streamline developer workflows.
Partner with engineering, product and platform teams to meet the needs of diverse developer communities.
Establish metrics and feedback loops to continuously improve portal usability and impact.
Developer Experience (DevEx)
Lead initiatives to enhance DevEx, focusing on reducing friction, improving documentation and providing self‑service capabilities.
Advocate for the voice of the developer, gathering feedback and driving improvements in tools, processes and support.
Program & Vendor Management
Lead assessments and vendor selections for groundbreaking platform tools and services.
Balance program schedule, budget, quality and risks.
Supervise and ensure the accuracy, quality, security and usability of all infrastructure platforms.
Analytical & Problem Solving
Decompose sophisticated problems into straightforward solutions.
Identify core problems or opportunities within business processes and understand root causes and impacts.
Qualifications Technical Expertise
Experience with infrastructure as a service (IaaS).
Experience with Edge and Cloud platform design patterns and vendor platform capabilities; deploying Edge or Cloud tools and technologies.
Strong experience owning and delivering high‑load digital platforms / infrastructure with measurable results.
Leadership & Influence
Demonstrated ability to influence and partner across product and platform teams in a global engineering organization.
Experience leading technical teams that manage a strategically important product or suite of products.
Experience influencing senior executives (VPs, SVPs) and setting expectations for major cross‑functional initiatives.
Business & Financial Acumen
Deep understanding of global complexities and differences between markets / regions.
Experience managing chargebacks, P&L of a program and developing financial forecasts to communicate ROI and spend rate.
Experience & Education
10+ years of relevant work experience and a bachelor’s degree in computer science/engineering/technology, or 3+ years of relevant work experience and a master’s degree.
8+ years of technology capability implementation and deployment experience across multiple IT practices.
5+ years of experience in leadership roles, including leading teams of employees.
Compensation Bonus Eligible:
YES
Long‑Term Incentive:
YES
Benefits Eligible:
YES
Salary Range:
$195,371.00 – $244,214.00 per year
Benefits include health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible working arrangements and time‑off policies (including sick leave, parental leave and vacation/PTO). Eligibility requirements apply and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long‑term incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long‑term incentive plan.
McDonald’s is an equal‑opportunity employer committed to the diversity of its workforce. It provides reasonable accommodations to qualified individuals with disabilities. If you need assistance accessing or reading this job posting, contact mcdhrbenefits@us.mcd.com.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to protected characteristics. This policy applies to all terms and conditions of employment.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Restaurants
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McDonald’s Global Technology powers tomorrow’s feel‑good moments through transformative technology, AI, robotics and emerging tech. Our teams are diverse and tasked with solving complex tech challenges at a global scale.
Department Overview The Global Technology Infrastructure & Operations team (GTIO) delivers modern technology that supports McDonald’s operations, including Global Networking, Cloud, End User Computing and IT Service Management. The GTIO Director – Global Cloud DevSecOps Platform will lead the McDonald’s Global Enterprise DevSecOps Platform initiative.
Responsibilities Strategic Leadership & Vision
Lead the Cloud Enterprise DevSecOps Platform teams, providing strategic vision while balancing near‑term output.
Develop and deliver a cohesive vision, strategy and roadmaps for the DevSecOps Platform in partnership with multi‑functional teams.
Maintain a strategic focus while retaining an appropriate level of hands‑on management.
Foster a culture of innovation and continuous improvement, ensuring developers have the resources and environment needed to deliver high‑quality solutions efficiently.
Live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
Team Management & Collaboration
Mentor, manage and hire a successful team of managers, architects and engineering professionals; set clear priorities to achieve enterprise goals and critical metrics.
Partner with business leaders, technical product managers and architects to determine long‑term viability of systems/products.
Communicate ideas effectively to a wide variety of audiences, including Directors, Senior Directors and VPs.
Remove bottlenecks to enable teams to work independently; drive proactive identification of gaps and opportunities.
DevOps Platform Strategy & Transformation
Drive the strategy for centralizing and rationalizing the global DevOps tool stack.
Lead evaluation and selection of DevOps tools, promoting standardization and best practices.
Collaborate with stakeholders to define and implement unified processes for CI/CD, automation, monitoring and security.
Understand McDonald’s current landscape of tools, processes, standards and automation as input to vision for the platform.
Understand global and regional infrastructure, CI/CD platform requirements and lead transformation, convergence, standardization and innovation for the Platform.
Internal Developer Portal (IDP – Cortex) Implementation
Champion design, rollout and adoption of an IDP, leveraging Cortex to streamline developer workflows.
Partner with engineering, product and platform teams to meet the needs of diverse developer communities.
Establish metrics and feedback loops to continuously improve portal usability and impact.
Developer Experience (DevEx)
Lead initiatives to enhance DevEx, focusing on reducing friction, improving documentation and providing self‑service capabilities.
Advocate for the voice of the developer, gathering feedback and driving improvements in tools, processes and support.
Program & Vendor Management
Lead assessments and vendor selections for groundbreaking platform tools and services.
Balance program schedule, budget, quality and risks.
Supervise and ensure the accuracy, quality, security and usability of all infrastructure platforms.
Analytical & Problem Solving
Decompose sophisticated problems into straightforward solutions.
Identify core problems or opportunities within business processes and understand root causes and impacts.
Qualifications Technical Expertise
Experience with infrastructure as a service (IaaS).
Experience with Edge and Cloud platform design patterns and vendor platform capabilities; deploying Edge or Cloud tools and technologies.
Strong experience owning and delivering high‑load digital platforms / infrastructure with measurable results.
Leadership & Influence
Demonstrated ability to influence and partner across product and platform teams in a global engineering organization.
Experience leading technical teams that manage a strategically important product or suite of products.
Experience influencing senior executives (VPs, SVPs) and setting expectations for major cross‑functional initiatives.
Business & Financial Acumen
Deep understanding of global complexities and differences between markets / regions.
Experience managing chargebacks, P&L of a program and developing financial forecasts to communicate ROI and spend rate.
Experience & Education
10+ years of relevant work experience and a bachelor’s degree in computer science/engineering/technology, or 3+ years of relevant work experience and a master’s degree.
8+ years of technology capability implementation and deployment experience across multiple IT practices.
5+ years of experience in leadership roles, including leading teams of employees.
Compensation Bonus Eligible:
YES
Long‑Term Incentive:
YES
Benefits Eligible:
YES
Salary Range:
$195,371.00 – $244,214.00 per year
Benefits include health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible working arrangements and time‑off policies (including sick leave, parental leave and vacation/PTO). Eligibility requirements apply and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long‑term incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long‑term incentive plan.
McDonald’s is an equal‑opportunity employer committed to the diversity of its workforce. It provides reasonable accommodations to qualified individuals with disabilities. If you need assistance accessing or reading this job posting, contact mcdhrbenefits@us.mcd.com.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to protected characteristics. This policy applies to all terms and conditions of employment.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Restaurants
#J-18808-Ljbffr