IBM
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Sr.Solutions Engineer
role at
IBM
Introduction A career in IBM Software means you'll be part of a team that transforms our customers’ challenges into industry‑leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world’s leading AI‑powered, cloud‑native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp’s offerings, now part of IBM, which empower organizations to automate and secure multi‑cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM’s cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role and Responsibilities The Solutions Engineering team serves as the primary technical resource and internal advocate for all customers at HashiCorp. Through consultative engagement we identify customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they’ve implemented.
Responsibilities
Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
Exhibit strong communication skills, influencing decisions through effective presentations, demos, technical engagements, and workshops.
Understand the customer’s journey and guide them through a value realization journey aligned to their strategic priorities, designing technical and business‑focused solutions that drive adoption and growth.
Prove business value by demonstrating the value of HashiCorp solutions in solving customer problems and driving target outcomes.
Contribute to customer success through activities such as customer QBRs, cadence calls, office hours, and advanced roadmap sessions.
Drive expansion and adoption, seeking to expand within current product lines and promote the adoption of multi‑product integrated solutions.
Partner with cross‑functional teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
Provide authoritative guidance on DevOps concepts, leveraging deep skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
Maintain technology expertise by establishing and maintaining a deep understanding of the HashiCorp portfolio, partner ecosystem, and competitive landscape.
Required Technical and Professional Expertise
Experience: 5+ years in a Technical Pre‑Sales or Sales Engineering role, or equivalent experience.
Technical expertise: Proficiency in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.
Customer engagement: Proven experience implementing software products or solutions in large, dynamic enterprise companies.
Communication skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.
Problem‑solving skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
Collaboration: Experience working well in a highly dynamic team environment with a focus on customer service; cross‑functional collaboration with Product Management, Engineering, and Customer Success.
Travel: Ability to travel as needed, including domestic and occasional international travel.
Preferred Technical and Professional Experience
Knowledge of HashiCorp tools and experience with any of the tools in the HashiCorp portfolio.
Technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
Education: Bachelor’s degree in computer science, engineering, information technology, or related field, or equivalent practical experience.
Preferred Education Master’s Degree
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industry IT Services and IT Consulting
Location and Salary Washington DC–Baltimore Area, $120,000.00–$165,000.00
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Sr.Solutions Engineer
role at
IBM
Introduction A career in IBM Software means you'll be part of a team that transforms our customers’ challenges into industry‑leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world’s leading AI‑powered, cloud‑native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp’s offerings, now part of IBM, which empower organizations to automate and secure multi‑cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM’s cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role and Responsibilities The Solutions Engineering team serves as the primary technical resource and internal advocate for all customers at HashiCorp. Through consultative engagement we identify customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they’ve implemented.
Responsibilities
Serve as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
Exhibit strong communication skills, influencing decisions through effective presentations, demos, technical engagements, and workshops.
Understand the customer’s journey and guide them through a value realization journey aligned to their strategic priorities, designing technical and business‑focused solutions that drive adoption and growth.
Prove business value by demonstrating the value of HashiCorp solutions in solving customer problems and driving target outcomes.
Contribute to customer success through activities such as customer QBRs, cadence calls, office hours, and advanced roadmap sessions.
Drive expansion and adoption, seeking to expand within current product lines and promote the adoption of multi‑product integrated solutions.
Partner with cross‑functional teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
Provide authoritative guidance on DevOps concepts, leveraging deep skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
Maintain technology expertise by establishing and maintaining a deep understanding of the HashiCorp portfolio, partner ecosystem, and competitive landscape.
Required Technical and Professional Expertise
Experience: 5+ years in a Technical Pre‑Sales or Sales Engineering role, or equivalent experience.
Technical expertise: Proficiency in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.
Customer engagement: Proven experience implementing software products or solutions in large, dynamic enterprise companies.
Communication skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.
Problem‑solving skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
Collaboration: Experience working well in a highly dynamic team environment with a focus on customer service; cross‑functional collaboration with Product Management, Engineering, and Customer Success.
Travel: Ability to travel as needed, including domestic and occasional international travel.
Preferred Technical and Professional Experience
Knowledge of HashiCorp tools and experience with any of the tools in the HashiCorp portfolio.
Technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
Education: Bachelor’s degree in computer science, engineering, information technology, or related field, or equivalent practical experience.
Preferred Education Master’s Degree
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industry IT Services and IT Consulting
Location and Salary Washington DC–Baltimore Area, $120,000.00–$165,000.00
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