PwC
FS Insurance Management Consultant - Director
About the Role At PwC, our operations consulting professionals specialise in optimising operational efficiency and effectiveness for clients in the insurance sector. You will analyse client needs, develop strategies, and provide guidance to streamline processes, improve productivity, and drive business performance. Working closely with clients, you will help transform service delivery, increase customer satisfaction, and drive loyalty while implementing customer‑service technologies and designing client‑centric service models.
Essential Skills
Lead in line with PwC values and brand
Develop new ideas, solutions, and structures; drive thought leadership
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same
Balance long‑term, short‑term, detail‑oriented, and big‑picture thinking
Make strategic choices and drive change by addressing system‑level enablers
Promote technological advances, creating an environment where people and technology thrive together
Identify gaps in the market and convert opportunities into success for the firm
Adhere to and enforce professional and technical standards, the firm’s code of conduct, and independence requirements
Opportunity As part of the Operations Consulting team you will direct efforts in insurance operations management, including operationalising business strategies and transforming supply‑chain functions across product development, manufacturing, distribution, and post‑sale support. In this director role you will set strategic direction, lead business development, oversee multiple projects, and maintain executive‑level client relationships.
Responsibilities
Direct efforts in insurance operations management
Transform process functions from product development to support
Facilitate people, process, and technology changes
Create trusted and collaborative relationships with clients
Maintain executive‑level client relations
Lead business development and client engagement efforts
Oversee multiple projects and make impactful decisions
Mentor and develop team members
Qualifications
Bachelor’s Degree
15 years of combined experience in consulting and the insurance industry
What Sets You Apart
Preferred fields of study: Actuarial Science, Banking & Insurance, Banking & Finance, Business Administration/Management, Economics, Finance, Finance & Technology, Management Information Systems, Operations Management/Research
Directing efforts in insurance operations management
Facilitating people, process, and technology changes for insurance clients
Creating trusted and collaborative relationships with team members
Delivering significant business results through strategic and creative thinking
Managing and conducting quantitative and qualitative benchmarking
Communicating effectively in written and oral formats
Managing resource requirements, project workflow, and budgets
Developing insurance thought leadership and operational consulting approaches
Salary & Benefits Salary range: $155,000 – $410,000. Compensation is dependent on skills, experience, qualifications and location. All hired individuals are eligible for an annual discretionary bonus. PwC offers medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a snapshot of benefits, visit the PwC benefits page.
EEO Statement PwC is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.
H‑1B Statement PwC does not intend to hire employees who will need H‑1B sponsorship, except as set forth within the company policy. For details, see the H‑1B lottery policy page.
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About the Role At PwC, our operations consulting professionals specialise in optimising operational efficiency and effectiveness for clients in the insurance sector. You will analyse client needs, develop strategies, and provide guidance to streamline processes, improve productivity, and drive business performance. Working closely with clients, you will help transform service delivery, increase customer satisfaction, and drive loyalty while implementing customer‑service technologies and designing client‑centric service models.
Essential Skills
Lead in line with PwC values and brand
Develop new ideas, solutions, and structures; drive thought leadership
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same
Balance long‑term, short‑term, detail‑oriented, and big‑picture thinking
Make strategic choices and drive change by addressing system‑level enablers
Promote technological advances, creating an environment where people and technology thrive together
Identify gaps in the market and convert opportunities into success for the firm
Adhere to and enforce professional and technical standards, the firm’s code of conduct, and independence requirements
Opportunity As part of the Operations Consulting team you will direct efforts in insurance operations management, including operationalising business strategies and transforming supply‑chain functions across product development, manufacturing, distribution, and post‑sale support. In this director role you will set strategic direction, lead business development, oversee multiple projects, and maintain executive‑level client relationships.
Responsibilities
Direct efforts in insurance operations management
Transform process functions from product development to support
Facilitate people, process, and technology changes
Create trusted and collaborative relationships with clients
Maintain executive‑level client relations
Lead business development and client engagement efforts
Oversee multiple projects and make impactful decisions
Mentor and develop team members
Qualifications
Bachelor’s Degree
15 years of combined experience in consulting and the insurance industry
What Sets You Apart
Preferred fields of study: Actuarial Science, Banking & Insurance, Banking & Finance, Business Administration/Management, Economics, Finance, Finance & Technology, Management Information Systems, Operations Management/Research
Directing efforts in insurance operations management
Facilitating people, process, and technology changes for insurance clients
Creating trusted and collaborative relationships with team members
Delivering significant business results through strategic and creative thinking
Managing and conducting quantitative and qualitative benchmarking
Communicating effectively in written and oral formats
Managing resource requirements, project workflow, and budgets
Developing insurance thought leadership and operational consulting approaches
Salary & Benefits Salary range: $155,000 – $410,000. Compensation is dependent on skills, experience, qualifications and location. All hired individuals are eligible for an annual discretionary bonus. PwC offers medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a snapshot of benefits, visit the PwC benefits page.
EEO Statement PwC is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.
H‑1B Statement PwC does not intend to hire employees who will need H‑1B sponsorship, except as set forth within the company policy. For details, see the H‑1B lottery policy page.
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