Pyramid Global Hospitality
Front Office Supervisor
Join Pyramid Global Hospitality at Pullman Miami Airport to lead our front office team and deliver exceptional guest experiences. Pyramid Global Hospitality values its employees and offers comprehensive benefits including health insurance, retirement plans, paid time off, wellness programs, 401k with company match, and local discounts. Our culture, personal development, and dedication to diversity create a supportive and inclusive work environment.
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire for their success. Each member of our team plays a key part in delivering outstanding service and memorable experiences for each guest.
Responsibilities
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interact with all guests. The Supervisor will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel.
Escort and orient guests to the front desk for check‑in.
Upon check‑in, escort guests and their luggage to their room while explaining our amenities and fun facts about the hotel.
Train and mentor the team of bell attendants to provide exceptional customer service.
Assist the management team in coordinating special events that affect the arrival and departure of guests.
Collaborate with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests.
Assist lobby attendants in keeping the entrance area clean and organized.
Be the difference with all guests and employees and do more than just the norm.
Qualifications
Hospitality industry experience is required.
Bilingual a plus.
Ability to remain calm and provide direction at all times.
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and moving between the valet lot and different areas of the hotel.
Compensation $19 per hour
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other (Hospitality)
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
#J-18808-Ljbffr
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire for their success. Each member of our team plays a key part in delivering outstanding service and memorable experiences for each guest.
Responsibilities
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interact with all guests. The Supervisor will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel.
Escort and orient guests to the front desk for check‑in.
Upon check‑in, escort guests and their luggage to their room while explaining our amenities and fun facts about the hotel.
Train and mentor the team of bell attendants to provide exceptional customer service.
Assist the management team in coordinating special events that affect the arrival and departure of guests.
Collaborate with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests.
Assist lobby attendants in keeping the entrance area clean and organized.
Be the difference with all guests and employees and do more than just the norm.
Qualifications
Hospitality industry experience is required.
Bilingual a plus.
Ability to remain calm and provide direction at all times.
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and moving between the valet lot and different areas of the hotel.
Compensation $19 per hour
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other (Hospitality)
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x.
#J-18808-Ljbffr