Strive Health Services LLC
Copy of Community Health Worker Engagement Specialist - Chicago, IL
Strive Health Services LLC, Chicago, Illinois, United States, 60290
Community Health Worker Engagement Specialist - Chicago, IL
Position: Community Health Worker Engagement Specialist. Location: Chicago, IL. Employment Type: Full-time.
What You’ll Do The role of the Community Health Worker (CHW) Engagement Specialist is to create connections between diverse, underserved, and vulnerable populations and Strive Health’s interdisciplinary care model. Building trust and promoting engagement are two of this role’s key objectives. The CHW Engagement Specialist will cultivate relationships with external providers through community outreach to develop specialized programs to increase engagement in patients with ESKD and leverage those relationships to enroll patients either in‑person or over the phone.
The Day to Day
Meet or exceed daily outreach expectations for phone calls, connections, and patient engagements.
Proactively outreach to both current and prospective patients via phone to educate them on the care services available and enroll them.
Use creative strategies and campaigns to empathically engage patients in Strive’s care model.
Conduct face‑to‑face patient outreach, including door‑knocking at homes or at clinic visits.
Serve as a liaison between multiple service providers and assist with enrollment in services and community resources by delivering culturally competent care.
Use knowledge of local resources to manage Social Determinant of Health needs.
Administer health screening assessments (HRAs) to complete patient enrollment.
Review patient’s EMR to identify potential barriers to care and unmet SDoH needs.
Quickly build rapport with patients and external providers.
Identify situations requiring mandatory reporting and carry out mandatory reporting requirements by state mandates.
Other duties as assigned.
Minimum Qualifications
2+ years combined of related education, experience, or certification in the community health space.
Community Health Worker Certification or equivalent is required.
1+ year of experience enrolling patients or customers into a health or care program or experience promoting and selling services to end users.
Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs (offices, clinics, patient homes).
Experience with phone outreach.
Internet connectivity: minimum speeds of 3.8 Mbps upstream / 3.0 Mbps downstream; low latency.
Preferred Qualifications
Experience working in a multicultural setting.
Experience working with patients with complex medical needs.
Experience working for a Managed Care or Medicaid plan.
Experience with kidney patients.
Experience with translation services.
Basic computer skills.
About You
Good communication skills.
Good organizational skills.
Strong critical thinking and problem‑solving skills.
Motivated, outgoing, and detail‑oriented.
Extensive knowledge of community resources.
Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
Benefits & Perks
Hybrid‑Remote Flexibility – work from home while fulfilling in‑person needs at the office, clinic, or patient home visits.
Comprehensive benefits – medical, dental, and vision insurance, employee assistance programs, employer‑paid and voluntary life and disability insurance, plus health and flexible spending accounts.
Financial & retirement support – competitive compensation with a performance‑based discretionary bonus, 401(k) with employer match, and financial wellness resources.
Time off & leave – paid holidays, vacation time, sick time, and paid birth‑giving, bonding, sabbatical, and living donor leaves.
Wellness & growth – family‑forming services through Maven Maternity at no cost, physical wellness perks, mental health support, and an annual professional development stipend.
Hourly Range: $24.25 - $28.00 Strive Health is an equal opportunity employer and drug‑free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
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What You’ll Do The role of the Community Health Worker (CHW) Engagement Specialist is to create connections between diverse, underserved, and vulnerable populations and Strive Health’s interdisciplinary care model. Building trust and promoting engagement are two of this role’s key objectives. The CHW Engagement Specialist will cultivate relationships with external providers through community outreach to develop specialized programs to increase engagement in patients with ESKD and leverage those relationships to enroll patients either in‑person or over the phone.
The Day to Day
Meet or exceed daily outreach expectations for phone calls, connections, and patient engagements.
Proactively outreach to both current and prospective patients via phone to educate them on the care services available and enroll them.
Use creative strategies and campaigns to empathically engage patients in Strive’s care model.
Conduct face‑to‑face patient outreach, including door‑knocking at homes or at clinic visits.
Serve as a liaison between multiple service providers and assist with enrollment in services and community resources by delivering culturally competent care.
Use knowledge of local resources to manage Social Determinant of Health needs.
Administer health screening assessments (HRAs) to complete patient enrollment.
Review patient’s EMR to identify potential barriers to care and unmet SDoH needs.
Quickly build rapport with patients and external providers.
Identify situations requiring mandatory reporting and carry out mandatory reporting requirements by state mandates.
Other duties as assigned.
Minimum Qualifications
2+ years combined of related education, experience, or certification in the community health space.
Community Health Worker Certification or equivalent is required.
1+ year of experience enrolling patients or customers into a health or care program or experience promoting and selling services to end users.
Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs (offices, clinics, patient homes).
Experience with phone outreach.
Internet connectivity: minimum speeds of 3.8 Mbps upstream / 3.0 Mbps downstream; low latency.
Preferred Qualifications
Experience working in a multicultural setting.
Experience working with patients with complex medical needs.
Experience working for a Managed Care or Medicaid plan.
Experience with kidney patients.
Experience with translation services.
Basic computer skills.
About You
Good communication skills.
Good organizational skills.
Strong critical thinking and problem‑solving skills.
Motivated, outgoing, and detail‑oriented.
Extensive knowledge of community resources.
Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
Benefits & Perks
Hybrid‑Remote Flexibility – work from home while fulfilling in‑person needs at the office, clinic, or patient home visits.
Comprehensive benefits – medical, dental, and vision insurance, employee assistance programs, employer‑paid and voluntary life and disability insurance, plus health and flexible spending accounts.
Financial & retirement support – competitive compensation with a performance‑based discretionary bonus, 401(k) with employer match, and financial wellness resources.
Time off & leave – paid holidays, vacation time, sick time, and paid birth‑giving, bonding, sabbatical, and living donor leaves.
Wellness & growth – family‑forming services through Maven Maternity at no cost, physical wellness perks, mental health support, and an annual professional development stipend.
Hourly Range: $24.25 - $28.00 Strive Health is an equal opportunity employer and drug‑free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
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