NextDeavor
3 days ago Be among the first 25 applicants
This range is provided by NextDeavor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$29.49/hr - $36.87/hr Direct message the job poster from NextDeavor You’ll be joining Adobe on a contract opportunity, employed through NextDeavor. Benefits You’ll Love
NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment Become a Key Player as a Technical Account Manager
As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. They produce and deliver a prescribed set of technical services specifically crafted to help them maintain operational health, while adopting new solutions and functionality to increase their value‑realisation. A person in this role possesses customer‑facing and interpersonal skills that enables you to represent Adobe best within a customer’s ecosystem, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have the proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in Adobe solutions. Here’s How You’ll Make an Impact on the Team
Be a central point of contact while ensuring high levels of customer satisfaction Maintain regular communication with external and internal teams, managing expectations Engage with Director and VP-Level executives to translate business needs into technical and operational plans Coordinate and drive efforts to optimise product performance and customer adoption Lead and guide customer through complex environment changes and upgrades Supervise the management of technical critical issues and customer concerns Share proactive notifications and recommendations of upcoming releases and possible impact Lead customer check‑ins and participate in quarterly business reviews Deliver proactive status updates, deliverables and guidelines Continually develop both technical and soft skills individually Here’s What You’ll Need to Be Successful in This Role
Bachelor’s Degree in related field of the technical industry or equivalent experience 3 + years of full‑time experience in consultative, development, customer support and/or related role in marketing technology Very strong written and verbal communication skills in English a must, other languages would be advantageous Proven presentation skills, and experience organising and leading high‑profile customer calls and meetings Demonstrable ability to adapt to new technologies and learn quickly Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross‑Functional Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling Experience and familiarity with the following Adobe solutions (a plus but not a hard requirement): Adobe Experience Platform (RTCDP, AJO, CJA)Analytics, Audience Manager, Campaign, Commerce, Experience Manager, Experience Platform, Marketo, Target, Workfront. Pay Range
$29.49 - $36.87/hour Ready to Make Your Mark?
This role may fill quickly. Submit your resume to be considered. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales and Business Development Industries
Staffing and Recruiting Referrals increase your chances of interviewing at NextDeavor by 2x Inferred from the description for this job
401(k) Medical insurance Vision insurance Get notified about new Technical Account Manager jobs in
San Jose, CA .
#J-18808-Ljbffr
$29.49/hr - $36.87/hr Direct message the job poster from NextDeavor You’ll be joining Adobe on a contract opportunity, employed through NextDeavor. Benefits You’ll Love
NextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment Become a Key Player as a Technical Account Manager
As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. They produce and deliver a prescribed set of technical services specifically crafted to help them maintain operational health, while adopting new solutions and functionality to increase their value‑realisation. A person in this role possesses customer‑facing and interpersonal skills that enables you to represent Adobe best within a customer’s ecosystem, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have the proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in Adobe solutions. Here’s How You’ll Make an Impact on the Team
Be a central point of contact while ensuring high levels of customer satisfaction Maintain regular communication with external and internal teams, managing expectations Engage with Director and VP-Level executives to translate business needs into technical and operational plans Coordinate and drive efforts to optimise product performance and customer adoption Lead and guide customer through complex environment changes and upgrades Supervise the management of technical critical issues and customer concerns Share proactive notifications and recommendations of upcoming releases and possible impact Lead customer check‑ins and participate in quarterly business reviews Deliver proactive status updates, deliverables and guidelines Continually develop both technical and soft skills individually Here’s What You’ll Need to Be Successful in This Role
Bachelor’s Degree in related field of the technical industry or equivalent experience 3 + years of full‑time experience in consultative, development, customer support and/or related role in marketing technology Very strong written and verbal communication skills in English a must, other languages would be advantageous Proven presentation skills, and experience organising and leading high‑profile customer calls and meetings Demonstrable ability to adapt to new technologies and learn quickly Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross‑Functional Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling Experience and familiarity with the following Adobe solutions (a plus but not a hard requirement): Adobe Experience Platform (RTCDP, AJO, CJA)Analytics, Audience Manager, Campaign, Commerce, Experience Manager, Experience Platform, Marketo, Target, Workfront. Pay Range
$29.49 - $36.87/hour Ready to Make Your Mark?
This role may fill quickly. Submit your resume to be considered. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales and Business Development Industries
Staffing and Recruiting Referrals increase your chances of interviewing at NextDeavor by 2x Inferred from the description for this job
401(k) Medical insurance Vision insurance Get notified about new Technical Account Manager jobs in
San Jose, CA .
#J-18808-Ljbffr