ExplorUS
Café Associate - ExplorUS
Base pay range: $20.00/hr – $20.00/hr.
The Café Associate works at Muir Wood National Monument and Muir Woods Trading Company. We provide a place for visitors to stroll and select products that honor the legacy of John Muir, reflecting conservation, sustainability, and ecological identity.
Summary of Position Assist the Café Manager in training and supporting all Café staff to be proficient in preparing and serving food and/or beverages in a timely, friendly and efficient manner, delivering outstanding guest service.
Responsibilities
Provide technical training and support to less experienced Café staff and model professionalism with guests and other employees at all times.
Ensure accuracy of all guest orders by maintaining expert knowledge of the Point‑of‑Sale system(s).
Possess thorough and accurate knowledge of menu items and specials.
Be proficient and honest in cash handling and credit card transactions; assist Café Manager with timely and accurate sales and tips reports and cash/credit card receipts.
Assist Café Manager with coaching and developing Café staff and maintain thorough knowledge of Company Café operating policies and procedures.
Maintain confidentiality at all times regarding other Café staff.
Ensure alcoholic/non‑alcoholic beverages are served in accordance with Federal, State, and Local regulations and Company procedures.
Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet specific responsibilities within these areas.
Model teamwork and help Café Management meet business objectives.
Perform other duties per Duties Checklist and as requested.
Position Requirements
Possess ServSafe Certification in accordance with Company policy.
Excellent customer service and people skills.
Ability to work a variety of day, night, weekend, and holiday shifts.
Excellent communication skills and a team player capable of encouraging others positively.
Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting, and squatting.
Majority of shift will be spent on feet in a fast‑paced environment in close proximity to other people.
Education and Experience Education: High School Diploma or equivalent.
Experience: Minimum 1 year in a restaurant establishment; resort/national park concession preferred.
Benefits / Perks
Immersed in the beauty of Muir Woods National Monument.
Part of a dynamic team that values your passion for hospitality.
Opportunities for growth and development in a unique setting.
Employee discount on merchandise.
Free meal during your shift.
Paid transit from Mill Valley to job site.
Initial clothing allowance.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Hospitality
#J-18808-Ljbffr
The Café Associate works at Muir Wood National Monument and Muir Woods Trading Company. We provide a place for visitors to stroll and select products that honor the legacy of John Muir, reflecting conservation, sustainability, and ecological identity.
Summary of Position Assist the Café Manager in training and supporting all Café staff to be proficient in preparing and serving food and/or beverages in a timely, friendly and efficient manner, delivering outstanding guest service.
Responsibilities
Provide technical training and support to less experienced Café staff and model professionalism with guests and other employees at all times.
Ensure accuracy of all guest orders by maintaining expert knowledge of the Point‑of‑Sale system(s).
Possess thorough and accurate knowledge of menu items and specials.
Be proficient and honest in cash handling and credit card transactions; assist Café Manager with timely and accurate sales and tips reports and cash/credit card receipts.
Assist Café Manager with coaching and developing Café staff and maintain thorough knowledge of Company Café operating policies and procedures.
Maintain confidentiality at all times regarding other Café staff.
Ensure alcoholic/non‑alcoholic beverages are served in accordance with Federal, State, and Local regulations and Company procedures.
Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet specific responsibilities within these areas.
Model teamwork and help Café Management meet business objectives.
Perform other duties per Duties Checklist and as requested.
Position Requirements
Possess ServSafe Certification in accordance with Company policy.
Excellent customer service and people skills.
Ability to work a variety of day, night, weekend, and holiday shifts.
Excellent communication skills and a team player capable of encouraging others positively.
Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting, and squatting.
Majority of shift will be spent on feet in a fast‑paced environment in close proximity to other people.
Education and Experience Education: High School Diploma or equivalent.
Experience: Minimum 1 year in a restaurant establishment; resort/national park concession preferred.
Benefits / Perks
Immersed in the beauty of Muir Woods National Monument.
Part of a dynamic team that values your passion for hospitality.
Opportunities for growth and development in a unique setting.
Employee discount on merchandise.
Free meal during your shift.
Paid transit from Mill Valley to job site.
Initial clothing allowance.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Hospitality
#J-18808-Ljbffr