Indotronix Avani Group
Indotronix Avani Group provided pay range
This range is provided by Indotronix Avani Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $70.00/hr - $100.00/hr
Direct message the job poster from Indotronix Avani Group
Position Title Lead ServiceNow Solution Architect
Position Location Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX; Phoenix, AZ; Miamisburg, OH; Philadelphia, PA; Jacksonville, FL; Rock Mount, NC
Remote / Office Hybrid – 3 days in office, 2 remote. RTO in 2026 will be 5 days in office. Please ensure they are willing to come in 5 days when this becomes a mandate.
Working Hours & Assignments Days of the week: Mon – Fri, 40 hours. OT: No - Occasional o/t will be required in support of releases. Intended length of Assignment: Until 5/1/2026. Contract to hire, W2.
Job Summary
We’re seeking a senior ServiceNow Solutions Architect to lead the design, implementation, and governed adoption of the Common Service Data Model (CSDM) across the enterprise.
This role will architect scalable service-centric models, align platform teams to out-of-box standards, and enable cross-module value realization (CMDB, ITSM, ITOM, SPM/APM, SACM).
Key Responsibilities
CSDM & CMDB Architecture: Define and maintain the enterprise CSDM blueprint, prescriptive guidance for service modeling, and enforce configuration over customization.
Service Modeling & Mapping: Drive Service Mapping strategy to align Application Services and Technical CIs to CSDM.
Portfolio & Product Alignment (SPM/APM): Integrate SPM & APM data design with CSDM for portfolio analytics.
Data Governance & Quality: Define data ownership, stewardship, and governance processes; embed quality gates.
Integration & Compliance: Architect platform integrations for CMDB/CSDM data exchange and ensure compliance.
Technical Leadership & Enablement: Act as Design Authority, produce architecture artifacts, and mentor teams.
Required Qualifications
10+ years in enterprise architecture or platform engineering with 5+ years implementing CSDM and CMDB at scale.
Proven leadership delivering OOB-aligned ServiceNow solutions across ITSM/ITOM/SPM/APM/SACM.
Expertise in Service Mapping, Discovery, CI class modeling, and quality automation.
Strong integration background (REST/SOAP, Integration Hub), data modeling, and pipeline governance.
Preferred Certifications
ServiceNow CSA and CIS certifications (ITSM, SPM/APM, ITOM, CMDB/Discovery).
CAD (Certified Application Developer).
ITIL v4 Foundation.
Interview Process
1st Round – 2-3 person panel – 30 mins
2nd Round – 2-3 person panel – 30 mins
Benefits
Medical insurance
Vision insurance
401(k)
Pension plan
Disability insurance
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Business Development, Finance, and Information Technology
Industries Banking, Financial Services, and Insurance
#J-18808-Ljbffr
Base pay range $70.00/hr - $100.00/hr
Direct message the job poster from Indotronix Avani Group
Position Title Lead ServiceNow Solution Architect
Position Location Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX; Phoenix, AZ; Miamisburg, OH; Philadelphia, PA; Jacksonville, FL; Rock Mount, NC
Remote / Office Hybrid – 3 days in office, 2 remote. RTO in 2026 will be 5 days in office. Please ensure they are willing to come in 5 days when this becomes a mandate.
Working Hours & Assignments Days of the week: Mon – Fri, 40 hours. OT: No - Occasional o/t will be required in support of releases. Intended length of Assignment: Until 5/1/2026. Contract to hire, W2.
Job Summary
We’re seeking a senior ServiceNow Solutions Architect to lead the design, implementation, and governed adoption of the Common Service Data Model (CSDM) across the enterprise.
This role will architect scalable service-centric models, align platform teams to out-of-box standards, and enable cross-module value realization (CMDB, ITSM, ITOM, SPM/APM, SACM).
Key Responsibilities
CSDM & CMDB Architecture: Define and maintain the enterprise CSDM blueprint, prescriptive guidance for service modeling, and enforce configuration over customization.
Service Modeling & Mapping: Drive Service Mapping strategy to align Application Services and Technical CIs to CSDM.
Portfolio & Product Alignment (SPM/APM): Integrate SPM & APM data design with CSDM for portfolio analytics.
Data Governance & Quality: Define data ownership, stewardship, and governance processes; embed quality gates.
Integration & Compliance: Architect platform integrations for CMDB/CSDM data exchange and ensure compliance.
Technical Leadership & Enablement: Act as Design Authority, produce architecture artifacts, and mentor teams.
Required Qualifications
10+ years in enterprise architecture or platform engineering with 5+ years implementing CSDM and CMDB at scale.
Proven leadership delivering OOB-aligned ServiceNow solutions across ITSM/ITOM/SPM/APM/SACM.
Expertise in Service Mapping, Discovery, CI class modeling, and quality automation.
Strong integration background (REST/SOAP, Integration Hub), data modeling, and pipeline governance.
Preferred Certifications
ServiceNow CSA and CIS certifications (ITSM, SPM/APM, ITOM, CMDB/Discovery).
CAD (Certified Application Developer).
ITIL v4 Foundation.
Interview Process
1st Round – 2-3 person panel – 30 mins
2nd Round – 2-3 person panel – 30 mins
Benefits
Medical insurance
Vision insurance
401(k)
Pension plan
Disability insurance
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Business Development, Finance, and Information Technology
Industries Banking, Financial Services, and Insurance
#J-18808-Ljbffr