Field Service Engineer – LC/MS (Orbitraps)

Are you a factory trained Field Service Engineer (FSE) with experience servicing mass spectrometers? The primary focus of this position will be the repair, maintenance, and installation of Thermo LC-MS/MS systems across Massachusetts, with minimal overnight travel.

Primary Responsibilities

Repair, maintain, and install Mass Spec instrumentation (nominal and high-res)

Provide basic customer training / technical support for installed instruments and software

Document and report all repairs, product failures, design change recommendations, and other field service paperwork in a timely fashion

Manage repair parts inventory

Train and support staff and less experienced personnel

Maintain knowledge of current technology and applications

Candidate Qualifications

5+ years working in the field with Thermo mass spectrometers (Orbitrap experience is a must!)

Thorough and logical troubleshooting style

Strong interpersonal skills; ability to keep cool under pressure

Driven to provide exceptional service

COMPETITIVE SALARY + Bonus!

Vehicle reimbursement OR Company car

401k with match

Health / Life Insurance

APPLY NOW! Reference #:

VRS2355

Seniority level Not Applicable

Employment type Full-time

Job function Engineering and Other

Industries Repair and Maintenance

Keywords:

FSE, field service engineer, LC/MS, liquid chromatography, HPLC, UHPLC, UPLC, LC/MS, MS/MS, TOF, time of flight, ion trap, mass spectrometry, mass spec, instrumentation, instrument, vendor, electrical engineer, troubleshoot, service plan, Thermo Fisher, Thermo, TF, pharma, CRO, biotech, pharmaceuticals, clinical, Massachusetts, Exploris, Lumos, Fusion, Tribrid, high resolution, high res, high-res, Orbitrap

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