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The New York Foundling

Residence Manager - Bristol

The New York Foundling, New York, New York, us, 10261

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Residence Manager - Adult Group Home (OPWDD) At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York‑based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

Responsibilities and Essential Functions Communication

Maintain positive communications.

Be an effective communicator who provides person‑directed supports and constructive feedback regarding overall program expectations.

Speak and treat all people in a respectful manner.

Create and encourage an open communication system.

Develop clear and concise written and verbal communications including; but not limited to CDR (Corrective Discipline Reports), professional emails, supervisions, family contacts and etc.

Meet respective deadlines.

Foster appropriate communications and respond in a timely manner.

Conduct, attend and participate in regular supervisory sessions to share information about people supported and programmes.

Work with the clinical team, family members, day programmes, community members and establishments to ensure that the programmes and services we provide to people supported are person‑directed and meaningful.

Respond to all communication in a timely manner to ensure compliance with deadlines.

Utilize CQL/POM’s to identify best outcomes for people supported.

Participate in the development of Individuals life plans utilizing “I AM” assessment.

Educate DSPs on appropriate communications and relationships, within the house and the community.

Budget/Finance

Ensure fiscal responsibility and operate within budgetary guidelines.

Review variance reports monthly.

Prepare, balance and submit petty cash routinely.

Track finances for people supported including burial, savings and in‑house accounts; prepare financial ledger reports for monthly/quarterly review.

Track and maintain SNAP ledger.

Be aware of overall program spending including DSP salaries and overtime.

Prepare all Reqlogic submittals.

Responsible for all aspects of the program operating budget.

Administrative

Complete, monitor and review all documentation in accordance with Foundling, Federal and State policies and procedures.

Oversee completion of all documentation by DSPs and other related staff.

Ensure documentation is completed within expected timeline.

Display proficiency in Evolv utilizing all reports to accurately manage all service documentation.

Complete and ensure accuracy of all required documentation e.g., Audit Book, incident reports, investigations, people supported case records, behaviour logs, service entries, MARs, fire drill forms, emergency preparedness drills and safety checklist.

Track and report occurrences, falls and other incidents.

Read and share information in communication books.

Conduct monthly DSP meetings for training and informational purposes.

Conduct formal supervision sessions and professional development with all DSPs at least monthly.

Ensure staff training compliance per OPWDD regulations and NYF policies.

Assign work responsibilities to DSPs and fill in when necessary.

Conduct announced and unannounced visits on all shifts.

Encourage and facilitate self‑advocacy for all people supported.

Fill any person supported vacancy.

Ensure the physical plant is free of risk inside and out; report issues for repair or redesign as needed.

Ensure all required documentation is complete.

Ensure vehicle documentation and maintenance are up to date.

Coordinate and participate in nursing meeting.

Order medications when necessary; check MAR for accuracy and errors; provide medical consult sheets when needed.

Track, report on and ensure medical appointments are complete.

Ensure best outcomes for the people supported and the program as well as ensuring compliance with regulations.

Interview and hire DSPs that fit into the positive culture of the program.

Leadership

Provide and ensure a positive environment for growth for people supported and DSPs; ensure adequate and consistent staffing.

Exercise good judgement, act as a leader and a person of influence for the people supported, the clinical team and DSPs to form a cohesive and supportive environment for growth and independence.

Facilitate and attend all meetings and trainings to ensure that people supported needs are acknowledged and responded to in a timely manner.

Set example of professionalism, values, accountability and excellence for people supported, colleagues and DSPs.

Lead, promote and encourage circles of support and person‑directed planning of KPI’s metrics through agency initiatives, strategic planning, mission and vision.

Professionalism

Set a positive tone for the house.

Build positive, professional relationships with people supported and their families, DSPs, clinical team members, Day Program, administrators, community members and establishments.

Seek creative ways to enrich the lives of people supported based on their wants, wishes and needs.

Attend trainings and workshops.

Encourage and provide opportunities for DSPs to attend trainings.

Ensure all DSPs are regularly trained on all pertinent information.

Observe DSPs interacting with people supported in all settings, including meals, bathing, recreation and community.

Performance

Provide constructive and educational feedback to DSPs to improve and sustain positive culture.

Attend and communicate information gained in all trainings offered within and outside of The Foundling.

Maintain knowledge and understanding of each individual’s medical background and current issues.

Coordinate each individual’s medical needs and advocate in best interest, working with the RN when overseeing and coordinating medical care.

Train DSPs on appropriate handling of medical situations.

Implement, train and require DSPs use of EVOLV and other electronic health record.

Supervise and train DSPs in person‑centred planning.

Other duties as assigned and as necessary to support program goals.

Qualifications All Residence Managers must have a bachelor’s degree in psychology, social work, management, or other related field is preferred.

Other Requirements

Valid NY/NJ/CT/PA Driver’s License with 6 points or less required.

Three (3) years of experience working with individuals with developmental disabilities and familiarity with OPWDD regulations.

One (1) year of supervisory experience.

Computer literacy, including working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

Certification or willingness to obtain certification as an instructor in positive behaviour approaches, strategies and/or supports and physical intervention techniques training in accordance with the OPWDD and other approved curricula applicable to the needs of the individuals.

Certification or willingness to obtain and maintain Strategies for Crisis Intervention and Prevention (SCIP‑R) and Cardio Pulmonary Resuscitation (CPR).

Education Required Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non‑U.S. educational institution.

Salary Range $72,846.00 /Annual + $3,800 Education Additive (as applicable)

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Education and Training

Industry: Individual and Family Services

Location: Brooklyn, NY

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