SouthEast Alaska Regional Health Consortium (SEARHC)
Integration Engineer
SouthEast Alaska Regional Health Consortium (SEARHC), Juneau, Alaska, us, 99812
Overview
SEARHC is a non-profit health consortium that serves the health interests of the residents of Southeast Alaska.
It prioritizes the development and advancement of its employees and offers generous benefits, including retirement, paid time off, paid parental leave, health, dental, vision, life insurance, and long‑ and short‑term disability.
Pay Range:
$41.66 – $58.69
The Integration Engineer designs, builds, and manages application workflows and consumes APIs across a diverse set of on‑premise and cloud‑based platforms.
This role drives innovative technology solutions that connect data across our growing technical stack, enhancing operational efficiency and ensuring data quality.
Some regional travel is required via jet, small aircraft, or ferry.
Key Responsibilities
Design, develop, and administer integrations with on‑premise and cloud‑based applications.
Create and configure application/information flows, sub‑flows, and flow‑processing strategies for reusability and performance.
Collaborate with Enterprise Applications, service‑line workgroups, and data/BI teams to identify opportunities for process improvement.
Work closely with cross‑functional teams to gather technical requirements and implement solutions that meet business needs across a variety of platforms.
Monitor and troubleshoot complex production integration issues, identify sources of problems, and resolve them with appropriate teams.
Continuously analyze and innovate to develop assets that improve the overall quality and success of the platforms managed.
Work with stakeholders to define integrations, API scope, and specifications.
Apply knowledge of security protocols and standards such as OAuth, SAML, and SSL for secure data integration.
Stay current with emerging technologies, best practices, trends, and market developments related to system integrations.
Other duties as assigned.
Education and Certifications
Preferred: Bachelor’s degree; relevant experience in customer service, information systems, or clinical/business operations may substitute for a degree.
Certification in ITIL, CompTIA, Microsoft, or other relevant IT fields is a plus.
Experience
At least 7 years’ experience in technical support roles.
At least 5 years’ experience with one or more of the following application platforms: Salesforce, MuleSoft, PeopleSoft, OnBase, and FreshService.
Skills
Excellent communication, interpersonal, and customer‑service skills with the ability to adapt communication for a variety of audiences.
Strong analytical and problem‑solving skills with the ability to work independently on well‑scoped and loosely scoped user stories.
Effective collaboration skills with cross‑functional teams and the ability to explain technical concepts to non‑technical stakeholders.
Ability to work under pressure and manage multiple tasks and deadlines.
Oversee the development and maintenance of technical and process documentation.
Deliver design specifications, troubleshooting steps, and testing documentation.
Actively engage in requirement understanding and analysis.
Travel Requirements
Some regional travel required.
Travel is by jet, small aircraft, or ferry.
#J-18808-Ljbffr
It prioritizes the development and advancement of its employees and offers generous benefits, including retirement, paid time off, paid parental leave, health, dental, vision, life insurance, and long‑ and short‑term disability.
Pay Range:
$41.66 – $58.69
The Integration Engineer designs, builds, and manages application workflows and consumes APIs across a diverse set of on‑premise and cloud‑based platforms.
This role drives innovative technology solutions that connect data across our growing technical stack, enhancing operational efficiency and ensuring data quality.
Some regional travel is required via jet, small aircraft, or ferry.
Key Responsibilities
Design, develop, and administer integrations with on‑premise and cloud‑based applications.
Create and configure application/information flows, sub‑flows, and flow‑processing strategies for reusability and performance.
Collaborate with Enterprise Applications, service‑line workgroups, and data/BI teams to identify opportunities for process improvement.
Work closely with cross‑functional teams to gather technical requirements and implement solutions that meet business needs across a variety of platforms.
Monitor and troubleshoot complex production integration issues, identify sources of problems, and resolve them with appropriate teams.
Continuously analyze and innovate to develop assets that improve the overall quality and success of the platforms managed.
Work with stakeholders to define integrations, API scope, and specifications.
Apply knowledge of security protocols and standards such as OAuth, SAML, and SSL for secure data integration.
Stay current with emerging technologies, best practices, trends, and market developments related to system integrations.
Other duties as assigned.
Education and Certifications
Preferred: Bachelor’s degree; relevant experience in customer service, information systems, or clinical/business operations may substitute for a degree.
Certification in ITIL, CompTIA, Microsoft, or other relevant IT fields is a plus.
Experience
At least 7 years’ experience in technical support roles.
At least 5 years’ experience with one or more of the following application platforms: Salesforce, MuleSoft, PeopleSoft, OnBase, and FreshService.
Skills
Excellent communication, interpersonal, and customer‑service skills with the ability to adapt communication for a variety of audiences.
Strong analytical and problem‑solving skills with the ability to work independently on well‑scoped and loosely scoped user stories.
Effective collaboration skills with cross‑functional teams and the ability to explain technical concepts to non‑technical stakeholders.
Ability to work under pressure and manage multiple tasks and deadlines.
Oversee the development and maintenance of technical and process documentation.
Deliver design specifications, troubleshooting steps, and testing documentation.
Actively engage in requirement understanding and analysis.
Travel Requirements
Some regional travel required.
Travel is by jet, small aircraft, or ferry.
#J-18808-Ljbffr