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Henley & Partners - The Firm of Global Citizens®

Senior Operations Manager

Henley & Partners - The Firm of Global Citizens®, Miami, Florida, us, 33222

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Operations Manager Location: Miami, FL (Hybrid)

About Henley & Partners We are a leading global citizenship and residency advisory firm specializing in investment migration and citizenship planning.

Why Join Us?

Global Impact – Helping clients broaden horizons and secure brighter futures.

Industry Expertise – Pioneering solutions with a network of international partners.

Diverse Culture – 40+ offices worldwide with inclusive collaboration.

Continuous Learning – Access to training programs and conferences.

Impactful Projects – Advising governments and high‑net‑worth clients.

Work‑Life Balance – Flexible arrangements and well‑being benefits.

Responsibilities

Collaborate with Managing Partner on strategic initiatives and projects.

Prepare reports, analysis, and summaries for decision‑making.

Coordinate deadlines and communication across teams.

Own operational tasks to keep the Managing Partner focused.

Develop, document, and improve internal processes to support scalable growth.

Maintain oversight of cross‑department workflows, ensuring standards.

Manage vendor relationships, contracts, and operational resources.

Track KPIs, metrics, and performance indicators, delivering updates.

Ensure compliance with company policies and operational best practices.

Evaluate and approve due‑diligence reports and act as signing authority.

Qualifications

Strong organizational skills with multi‑project prioritization.

Excellent written and verbal communication in English and Spanish.

3–4 years experience in operations management or related fields.

Proficiency with CRM systems and productivity tools.

High discretion, professionalism, and attention to detail.

Ability to work autonomously while supporting multiple stakeholders.

Proactive in anticipating and addressing challenges.

Collaborative with leadership and cross‑functional teams.

Benefits

Base salary of USD 80k–90k per year.

Comprehensive health, dental, and vision insurance.

Career advancement opportunities.

20 days vacation per calendar year.

Position Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales, General Business, and Education

Industries: Wireless Services, Telecommunications, Communications Equipment Manufacturing

At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and encourage candidates with a unique perspective to apply.

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