Customer Service Representative Job at Binford Insurance Group in Indianapolis

This opportunity is a customer service within a successful Multi-line Agency. The agency is a dynamic organization backed by many years of industry experience. It is a vital role for the agency, as it involves both the effective servicing of existing policies and households as well as recognition of cross selling opportunities.

REQUIREMENTS:

• Property and casualty license strongly preferred
• Minimum one-year insurance or financial services customer service/ sales experience preferred
• A genuine care and concern for people and their insurance needs
• The ability to multi-task while utilizing a tech-savvy approach to sales and service
• The ability to work within a team concept in a fun, fast-paced office environment
• Must be able to persevere through difficult client interactions

JOB DUTIES:

• Customer service duties via phone and email
• Service & billing work
• Remarketing of current clients
• Cross selling of current clients
• Other duties as needed

BENEFITS:

• Competitive base salary
• Retention bonus structure available
• Retirement plan

If you meet the one-year experience requirement and feel you would be a good fit for this position, please submit your resume today We will follow up with next steps.