Licensed Insurance Customer Service Representative Job at Binford Insurance Grou

This opportunity is a customer service within a successful Multi-line Agency. The agency is a dynamic organization backed by many years of industry experience. It is a vital role for the agency, as it involves both the effective servicing of existing policies and households as well as recognition of cross selling opportunities.

Insurance Customer Service Representative Requirements

• Property and casualty license strongly preferred
• Minimum one-year insurance or financial services customer service/ sales experience preferred
• A genuine care and concern for people and their insurance needs
• The ability to multi-task while utilizing a tech-savvy approach to sales and service
• The ability to work within a team concept in a fun, fast-paced office environment
• Must be able to persevere through difficult client interactions

Insurance Customer Service Representative Responsibilities (include but not limited to):

• Customer service duties via phone and email
• Renewals/Requoting/Processing new business quotes
• Servicing of existing customers/households including billing
• Engaging in proactive policy retention strategies
• Quoting and preparation of insurance proposals
• Remarketing and cross selling of current clients
• Assisting the agent with various research and follow-up tasks

Insurance Customer Service Representative Benefits

• Competitive base salary
• Retention bonus structure available
• Retirement plan

If you meet the one-year experience requirement and feel you would be a good fit for this position, please submit your resume today We will follow up with next steps.